{"id":730248,"date":"2024-10-07T03:36:36","date_gmt":"2024-10-07T08:36:36","guid":{"rendered":"https:\/\/www.capgemini.com\/us-en\/?p=730248&#038;preview=true&#038;preview_id=730248"},"modified":"2025-03-05T06:42:17","modified_gmt":"2025-03-05T11:42:17","slug":"the-rise-of-autonomous-ai-agents-and-the-challenges","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/us-en\/insights\/expert-perspectives\/the-rise-of-autonomous-ai-agents-and-the-challenges\/","title":{"rendered":"The rise of autonomous AI agents and the challenges"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>The rise of autonomous AI agents and the challenges<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2022\/07\/PASCAL-BRIER-1.jpg?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Pascal Brier<\/h5><h5 class=\"blog-date\">Oct 2, 2024<\/h5><\/div><\/div><div class=\"brand-image\"> <\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?p=1062559\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?p=1062559\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-a-year-ago-we-predicted-that-agentic-systems-would-be-one-of-the-main-technology-trends-of-2024\">A year ago, we predicted that agentic systems would be one of the main technology trends of 2024.<\/h2>\n\n\n\n<p>It seems our predictions were spot-on, with AI agents being announced everywhere and becoming the new business conversation topic (some hype maybe?).<br><br>Indeed, the concept of multi-agent systems, where multiple <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=ai&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7245015185852104704\" target=\"_blank\" rel=\"noreferrer noopener\">#AI<\/a> agents interact and cooperate to achieve defined objectives is very promising. No longer limited to simple task execution, AI agents are now evolving towards greater autonomy, capable of making decisions, learning from their environments, and performing complex actions without continuous human intervention.<br><br>But as we step into this future, I can\u2019t help but ask myself: What will govern the interactions between AI agents when they become autonomous?<br><br>To understand this question, we can draw a parallel with human social behavior. As individuals, our interactions are shaped by character, social norms, cultural values, learned behaviors, and a myriad of other rules that are implicitly followed by all (at least in theory!). These mechanisms allow us to collaborate, make decisions, and solve conflicts when we disagree.<br><br>AI currently lacks this framework to navigate complex and unexpected situations. As an interesting example, my friend <a href=\"https:\/\/www.linkedin.com\/in\/ACoAAAApTG0B6S0ORdQpfMku-UZI4DNVyywu6ng\"><\/a><a href=\"https:\/\/www.linkedin.com\/in\/brett-bonthron\/\" target=\"_blank\" rel=\"noreferrer noopener\">Brett Bonthron<\/a> shared how his driverless taxi got frozen in place when faced with the chaos of a traffic accident in front of it: <a href=\"https:\/\/lnkd.in\/eGTCuMgS\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/lnkd.in\/eGTCuMgS<\/a><br>An unexpected situation which would have been easily navigated by the average human utterly confounded the AI systems of his car (funnily enough, Brett eventually had to exit his driverless taxi and call for a good-old human driven one).<br><br>In the future, what will happen when several AI Agents run into each other and that they have to get to a clear outcome but their assigned tasks happen to be in contradiction? Who will go first? Who will have to step back and give priority to the other?<br><br>If you want to learn more about this, our colleague <a href=\"https:\/\/www.linkedin.com\/in\/ACoAAAr2d2wBv_TrI2LlNeIZa5BlUARnJW7so4U\"><\/a><a href=\"https:\/\/www.linkedin.com\/in\/jonathan-aston-a1071951\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jonathan Aston<\/a> from our Capgemini Generative AI Lab recently posted a very interesting piece exploring how Game Theory may provide some of the answers:<br><a style=\"font-size: 1rem; letter-spacing: 0.4px;\" href=\"https:\/\/lnkd.in\/e_efTnY9\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/lnkd.in\/e_efTnY9<\/a><br><br>In the physical world, individuals essentially follow three main tracks to resolve such conflicts: we endorse the rules of courtesy, we negotiate, or we go to war (figuratively or not). Will AI agents follow a similar reasoning?<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.linkedin.com\/posts\/pascalbrier_ai-activity-7245015185852104704-MXL0\/?utm_source=share&amp;utm_medium=member_desktop\" target=\"_blank\" rel=\"noreferrer noopener\">Add your voice on LinkedIn<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/lnkd.in\/eBUgCWpZ\" target=\"_blank\" rel=\"noreferrer noopener\">Read our top trend report<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-people-slider section section--expert-slider wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Meet the author<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2022\/05\/Capture-decran-2025-06-06-133926.png\" alt=\"Pascal Brier\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Email\" href=\"mailto:pascal.brier@capgemini.com\"><i aria-hidden=\"true\" class=\"mail-ico\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"https:\/\/www.linkedin.com\/in\/pascal-brier-76666a28\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Pascal Brier<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Group Chief Innovation Officer, Member of the Group Executive Committee<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Email\" href=\"mailto:pascal.brier@capgemini.com\"><i aria-hidden=\"true\" class=\"mail-ico\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"https:\/\/www.linkedin.com\/in\/pascal-brier-76666a28\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Pascal Brier was appointed Group Chief Innovation Officer and member of the Group Executive Committee on January 1st, 2021. Pascal oversees Technology, Innovation and Ventures for the Group in this position. Pascal holds a Masters degree from EDHEC and was voted \u201cEDHEC of the Year\u201d in 2017.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":263,"featured_media":730249,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"41de33d4-72b5-43d6-9578-1cf1502b8525\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"a1f7f5df-bfaf-46ca-8b83-69dd22e8c45b\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":""},"categories":[1],"tags":[],"brand":[],"service":[243],"industry":[],"partners":[],"blog-topic":[154],"content-group":[480],"class_list":["post-730248","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","service-data-ai","blog-topic-data-and-ai","content-group-technovision"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - 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