{"id":648268,"date":"2025-07-08T08:56:02","date_gmt":"2025-07-08T13:56:02","guid":{"rendered":"https:\/\/www.capgemini.com\/?p=840389"},"modified":"2025-07-08T08:56:05","modified_gmt":"2025-07-08T13:56:05","slug":"marketing-esports-herald-of-the-virtual-age","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/us-en\/insights\/expert-perspectives\/marketing-esports-herald-of-the-virtual-age\/","title":{"rendered":"Marketing &#038; esports: Herald of the virtual age"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>Marketing &amp; esports: Herald of the virtual age<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/12\/Lino-cloud-consultant.png?w=703?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Lino Crelier<\/h5><h5 class=\"blog-date\">14 Dec 2022<\/h5><\/div><\/div><div class=\"brand-image\"> <\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/us-en\/?p=648268\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/us-en\/?p=648268\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\"><strong>Marketing and business strategies that revolve around sports are nothing new.<\/strong><\/h2><p class=\"intro-para-content\">Sponsorships, for example, have been around since the\u00a0<a href=\"https:\/\/en.elevent.co\/blogs\/sponsorship\/sponsorship-early-days\">5<sup>th<\/sup>\u00a0century BC<\/a>, but the digital media revolution means that marketing outreach is now no longer limited to posters and pamphlets on city buildings.<br><br>The NBA basketball finals are among one of the most watched sporting events, with the 2021 finals seeing around\u00a0<a href=\"https:\/\/www.statista.com\/statistics\/240377\/nba-finals-tv-viewership-in-the-united-states\/\">9.91 million viewers<\/a>. However, this pales in comparison to League of Legends, a video game with a flourishing esports scene, which attracted over\u00a0<a href=\"https:\/\/www.statista.com\/statistics\/518126\/league-of-legends-championship-viewers\/\">73 million concurrent viewers<\/a>\u00a0for its grand finals.<br><br>Yet esports are still in catch-up mode when it comes to sponsorship. Over the years, conventional sports have received the majority share of revenue \u2013 over\u00a0<a href=\"https:\/\/www.statista.com\/topics\/1382\/sports-sponsorship\/#:~:text=The%20global%20sports%20sponsorship%20market,technology%2C%20and%20the%20automotive%20industry.\">USD57 billion in fact<\/a>\u00a0\u2013 compared to just under\u00a0<a href=\"https:\/\/www.statista.com\/statistics\/672204\/brand-esport-engagement-impact-consumer-opinion\/\">USD1 billion<\/a>\u00a0for esports. This isn\u2019t too surprising when you consider it was only as recently as 1997 that the first\u00a0<a href=\"https:\/\/onlinedegrees.newhaven.edu\/resources\/infographic\/history-of-esports\/\">\u201ctrue\u201d esports event<\/a>\u00a0was held in the form of Quake\u2019s Red Annihilation online tournament.<br><br>Now, however, things are changing fast as sponsorships and esports marketing initiatives start to grab a bigger share of the astronomical gaming industry \u2013 worth a massive\u00a0<a href=\"https:\/\/www.statista.com\/statistics\/1132706\/media-revenue-worldwide\/\">USD160 billion annually<\/a>\u00a0(in comparison to movies\u2019 45 billion or the combined worth of radio, live, and recorded music at 93 billion).<br>So, with esports now being the budding sprout of a truly massive audience of players and spectators to be targeted, what do marketers and advertisers need to be aware of to ensure they hit the mark and garner a great ROI in this rapidly growing industry?<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h4 class=\"wp-block-heading\" id=\"h-three-points-of-certainty\"><strong>Three points of certainty<\/strong><\/h4>\n\n\n\n<p>The \u201cnew normal\u201d brought about by Covid has pushed audiences to an increasingly digitized space, so it makes sense that digital sports start to take center stage. It\u2019s no wonder that in just Q1 of 2021, livestreaming of video games reached&nbsp;<a href=\"https:\/\/streamlabs.com\/content-hub\/post\/streamlabs-and-stream-hatchet-q1-2021-live-streaming-industry-report\">8.57 billion hours watched<\/a>, which is a&nbsp;<em>doubling<\/em>&nbsp;of 2020\u2019s numbers for Twitch and YouTube Gaming \u2013 statistics that do not include Eastern giants like AfreecaTV and Huya.<\/p>\n\n\n\n<p>So far, there are a few things that are certain:<\/p>\n\n\n\n<ol style=\"list-style-type:1\" class=\"wp-block-list\">\n<li>Gaming and esports are behemoths in the modern world.<\/li>\n\n\n\n<li>They are growing at an incredible pace that has been accelerated by the pandemic.<\/li>\n\n\n\n<li>Due to their recency, esports are an under-explored market brimming with opportunity.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-knowing-your-esport\"><strong>Knowing your esport<\/strong><\/h4>\n\n\n\n<p>Although there is plenty of data about esports, marketers and advertisers can fall into a trap of overgeneralizing \u201cesports.\u201d Football, golf, judo, and kabaddi are all sports, but they could not be more distinct from one another, and the same applies to esports.<\/p>\n\n\n\n<p>When thinking about marketing, pick the esport that best matches your digital marketing initiative. Understanding the industry beyond the raw numbers is a key factor in a campaign\u2019s success: Kabaddi attracted&nbsp;over&nbsp;<a href=\"https:\/\/www.sportsadda.com\/kabaddi\/features\/whom-did-india-kabaddi-team-defeat-world-cup-2016\">20.6 million views<\/a>, but these numbers are almost exclusively from Indian audiences. Something similar can be seen in the esports world, with the Crossfire Stars World Championship having&nbsp;<a href=\"https:\/\/www.lineups.com\/esports\/biggest-esports-live-events-in-history\/\">37 million viewers<\/a>, with the majority being part of a domestic Chinese audience.<\/p>\n\n\n\n<p>This can be a powerful tool, however, especially for companies looking to expand into foreign markets. A game like Fortnite would be ideal for a US-based company, with 27.5% of its&nbsp;<a href=\"https:\/\/playercounter.com\/fortnite\/\">players being in the US<\/a>. Those interested in European markets, however, might be more interested in CS:GO, where in countries like Denmark or Finland&nbsp;<a href=\"https:\/\/www.esportsgrizzly.com\/counter-strike\/leetify-publishes-data-on-csgo-players-per-capita-in-53-countries\/\">1 in 13 people are active players<\/a>.<\/p>\n\n\n\n<p>Despite the overlap between sports and esports, when it comes to understanding a target audience, locale focus, and other general demographic markers, there is a big difference, particularly regarding the reception of marketing and sponsorships.<\/p>\n\n\n\n<p><a href=\"https:\/\/commercial.yougov.com\/rs\/464-VHH-988\/images\/Global-Gaming-and-Esports-2020.pdf\">YouGov Profiles data<\/a>&nbsp;shows that \u2013 when compared to football fans \u2013 esports fans are far more likely to notice the sponsors of events they watch (74% vs. 58%), and while 39% of football fans appreciate the sponsors of their favorite teams, that number rises to more than half (54%) when it comes to esports fans.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-sponsoring-a-community\"><strong>Sponsoring a \u2018community\u2019<\/strong><\/h4>\n\n\n\n<p>This&nbsp;is further reinforced in commercial implications,&nbsp;<a href=\"https:\/\/www.bannerflow.com\/blog\/essential-guide-to-gaming-for-digital-marketers\/\">as esports fans are three times more likely to buy sponsors\u2019 products<\/a>&nbsp;when compared to traditional sports fans.<\/p>\n\n\n\n<p>There is a sense of identity and community within the esports scene that creates its own unique brand of fervor and support among players. Word of mouth is important as discussions transcend physical spaces and pervade every aspect of the digital world: in-game forums, discord servers, and social media all become avenues of support and audience outreach.<\/p>\n\n\n\n<p>It is no wonder that esports fans are more likely to engage with sponsors considering that fan communities come together to become sponsors themselves. The r\/Kappa subreddit, for example, has&nbsp;<a href=\"https:\/\/www.reddit.com\/r\/Kappa\/comments\/2xl017\/history_of_rkappa_sponsorships\/\">sponsored seven distinct players in more than eight separate events<\/a>.<\/p>\n\n\n\n<p>Sponsoring a team is more than just putting out a logo. Sponsoring a player, team, or stadium is sponsoring the scene itself \u2013 and that sends an enduring message to esports fans. Not to mention that the image conveyed is also likely to last, as this is an audience that does not tend to watch cable TV or read printed media, all the while having a much higher usage rate of ad blockers.<\/p>\n\n\n\n<p>According to the&nbsp;<a href=\"https:\/\/cdn2.hubspot.net\/hubfs\/304927\/Downloads\/Esports-report.pdf?t=1528372092399\">Esports Trends Report<\/a>, \u201cEsports fans are more likely to be young, male, and affluent \u2013 a demographic which marketers are finding increasingly difficult to reach.\u201d This is not about being out of touch, but more to do with the fact that three in four young men, as well as 90% of esports fans, actively delete cookies and use ad blockers and private browsing.<\/p>\n\n\n\n<p>More than connecting with an audience that is receptive, esports marketing indirectly targets those that are harder to reach with traditional methods, all the while competing for less mental real estate when it comes to advertisements and sponsorships seen. While a regular marketing campaign will need to contend with a potential customer being bombarded with dozens of ads every hour, the ad blocker savvy esports fan who does not routinely engage with televised commercials may only ever see a single advert in an hour: the one that is supporting the event or players they are watching.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-entering-the-esports-world\"><strong>Entering the esports world<\/strong><\/h4>\n\n\n\n<p>With as many avenues as there are games, there is no single way to reach these audiences.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-1-direct-sponsorship\"><strong>1. Direct sponsorship<\/strong><\/h5>\n\n\n\n<p>A company can sponsor individual players, esports teams, or an event. This is not too different from a conventional sports sponsorship in terms of how it manifests: brand logos on team uniforms, promotional videos and advertising slots on websites, and product placement.<\/p>\n\n\n\n<p>Sponsorship can be in the form of funding or support via assets \u2013 though oftentimes both. For example, Razer can provide its sponsored teams with equipment that is used in tournaments. When teams then go on to make history by&nbsp;<a href=\"https:\/\/www.prnewswire.com\/news-releases\/team-razer-sponsored-team-liquid-makes-esports-history-at-the-international-2017-300503542.html\">winning big events<\/a>, having their gear used by the very best is some of the most powerful marketing there is for a company.<\/p>\n\n\n\n<p>With most esports events being livestreamed by the organizers themselves on platforms like Twitch and YouTube, advertising can also be injected directly onto the stream itself (which conveniently also bypasses ad blockers). In between matches or through broadcast overlays, logos and videos can play out to help with brand awareness.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-2-event-hosting\"><strong>2. Event hosting<\/strong><\/h5>\n\n\n\n<p>Rather than being one of many sponsors for an event, why not consider hosting one? Although there are tournaments run by the game companies themselves, like League of Legends\u2019 World Series or the Capcom Pro Tour, there is no shortage of tournaments run by other companies.<\/p>\n\n\n\n<p>Intel, the world\u2019s largest semiconductor chip manufacturer, runs the Intel Extreme Masters series, which is one of the biggest esports events worldwide. In 2017, it garnered the attention of&nbsp;<a href=\"https:\/\/www.lineups.com\/esports\/biggest-esports-live-events-in-history\/\">46 million viewers<\/a>&nbsp;\u2013 173 thousand of which were in live attendance, dwarfing the 2017 Super Bowl\u2019s 70 thousand attendees. Done in partnership with esports organizer and production company ESL Gaming, this does not change the fact that Intel is its primary investor and host; even as more companies like Mountain Dew, DHL, and Paysafecard have joined in as sponsors, the name is unchanged. When just being a sponsor isn\u2019t enough, being&nbsp;<em>the<\/em>&nbsp;sponsor may be<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-3-third-party-platforms\"><strong>3. Third-party platforms<\/strong><\/h5>\n\n\n\n<p>Although much of this article has been focused on marketing and sponsorships, there is a stake to be made on developing platforms and applications themselves.<\/p>\n\n\n\n<p>Imagine if players could, in the middle of a match, bring in teammate and rival information in real time to help with winning matches? Or perhaps get suggestions for bans or character picks? This is exactly what&nbsp;<a href=\"https:\/\/go.overwolf.com\/dotaplus\/\">DotaPlus<\/a>&nbsp;does. How about an interface that lets players see skill builds, guides, and special insights regarding their in-game performance? That\u2019s the goal of&nbsp;<a href=\"https:\/\/mobalytics.gg\/\">Mobalytics<\/a>.<\/p>\n\n\n\n<p>Companion apps and the frameworks in which they are built have grown quickly in the esports scene, where getting an edge is more important than ever. When companies like Overwolf, which specialize in this field, have been valued at over&nbsp;<a href=\"https:\/\/en.globes.co.il\/en\/article-israeli-gaming-platform-co-overwolf-raises-525m-1001364282\">200 million dollars<\/a>, it is evident that esports apps are becoming integral to player experiences.<\/p>\n\n\n\n<p>Whether supporting and financing existing initiatives or building an app independently, third-party platforms that function as an interface for the esports scene are both a viable product and a worthwhile investment.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-4-game-sponsorships-amp-in-game-branding\"><strong>4. Game sponsorships &amp; in-game branding<\/strong><\/h5>\n\n\n\n<p>Perhaps the most unique way of marketing, though, is via in-game branding opportunities. Unlike a physical sport, video games are businesses themselves, being updated, run, and maintained by their publishers and developers. This opens up the ability to change the environment of the game itself, for example, through&nbsp;<a href=\"https:\/\/archive.esportsobserver.com\/riot-games-summoners-rift-banners\/\">in-game banners<\/a>&nbsp;or promotional deals with&nbsp;<a href=\"https:\/\/gamewith.net\/genshin-impact\/article\/show\/24663\">items for players to claim<\/a>. These can be so popular that in one game sponsorship, the&nbsp;<a href=\"https:\/\/www.sportskeeda.com\/esports\/genshin-impact-fans-china-gather-hundreds-outside-kfc-get-noelle-diluc-themed-pins-police-called\">police had to intervene<\/a>&nbsp;due to massive queues and crowding.<\/p>\n\n\n\n<p>There is a vested interest for video game publishers and developers to grow their esports scenes. This is especially true for competitive games, where much of the game\u2019s content&nbsp;<em>is other players<\/em>. Live service games that receive continuous updates can only provide as much content as developers can release, but competitive games can have player interaction become their core gameplay loop. The more people that play the game, the better in-game systems like matchmaking and MMR scoring function, which provides for better player experiences, creating a virtuous cycle of engagement.<\/p>\n\n\n\n<p>League of Legends, the biggest player in the esports scene, is making a loss with its World Tournament Series. \u201c<a href=\"https:\/\/www.washingtonpost.com\/video-games\/esports\/2021\/11\/01\/league-worlds-2021-profit-lol\">That\u2019s okay<\/a>,\u201d says the game\u2019s developer and publisher Riot Games, as it is the presence of these tournaments that ensures players keep coming back and allows for the sale of event-exclusive skins and other in-game items that further generate revenue.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-a-new-frontier\"><strong>A new frontier<\/strong><\/h4>\n\n\n\n<p>The esports industry offers promising potential for marketers and brand leaders. With continuous year-on-year growth, the time is fast approaching for its gargantuan viewership numbers and responsive audience to be taken notice of.<\/p>\n\n\n\n<p>To summarize:<\/p>\n\n\n\n<ol style=\"list-style-type:1\" class=\"wp-block-list\">\n<li>Sports overshadow esports in marketing revenue, but comparable viewership numbers and the value of the large gaming industry offer increasingly compelling reasons for marketers to target them.<\/li>\n\n\n\n<li>Although sports and esports are incredibly distinct (as distinct as traditional sports are to each other), common points of consideration remain for sponsorship selection \u2013 especially when considering location.<\/li>\n\n\n\n<li>Esports viewers have \u201c<a href=\"https:\/\/www.midiaresearch.com\/reports\/profiling-esports-viewers-engagement-spend-and-ad-receptiveness\">some of the highest spender penetration rates across all entertainment<\/a>\u201d and are also more tolerant and responsive to ads, despite historically being difficult to target via other industries.<\/li>\n\n\n\n<li>There are multiple ways of marketing within the esports industry, many of which are distinct from traditional sports due to publisher\/developer relationships and cooperative interests.<\/li>\n<\/ol>\n\n\n\n<p>Whether to bring about brand awareness, establish a positive brand image, or unlock new revenue streams, esports may be the ideal industry in which to branch out to a historically elusive customer base.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-find-out-more\"><strong>Find out more<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For a chat about partnering or honing your esports marketing capabilities, contact our esports experts<\/li>\n\n\n\n<li>Read the second article in this series on esports<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-people-slider section section--expert-slider wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Author<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/07\/Lino-cloud-consultant.png\" alt=\"Lino Crelier\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Lino Crelier<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Marketing Cloud Consultant, Capgemini UK<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Lino is a Marketing Cloud Consultant for Capgemini UK and has a wide breadth of experience in the esports world, ranging from professional esports coaching as well as analysis to shout casting for events.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"slider-nav\"><button 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new.<\/p>\n","protected":false},"author":365,"featured_media":714920,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"87728b00-e234-40e7-ad39-c31c25129047\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":""},"categories":[1],"tags":[],"brand":[],"service":[],"industry":[],"partners":[],"blog-topic":[152],"content-group":[],"class_list":["post-648268","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","blog-topic-customer-experience"],"yoast_head":"<!-- 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