{"id":608462,"date":"2022-01-18T16:14:51","date_gmt":"2022-08-24T15:00:17","guid":{"rendered":"https:\/\/www.capgemini.com\/?page_id=644402"},"modified":"2025-08-01T06:07:59","modified_gmt":"2025-08-01T11:07:59","slug":"intelligent-products-services","status":"publish","type":"page","link":"https:\/\/www.capgemini.com\/us-en\/services\/intelligent-industry\/intelligent-products-services\/","title":{"rendered":"Intelligent products and services"},"content":{"rendered":"\n<div class=\"wp-block-cg-blocks-hero-picture-card undefined is-style-blue-theme  heroPictureCard\"><div class=\"heroPictureCardBgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/Capture-decran-2024-01-26-a-15.27.33.png?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/Capture-decran-2024-01-26-a-15.27.33.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source 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https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/Capture-decran-2024-01-26-a-15.27.33.png?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/Capture-decran-2024-01-26-a-15.27.33.png?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/Capture-decran-2024-01-26-a-15.27.33.png?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/Capture-decran-2024-01-26-a-15.27.33.png\" class=\"mobileImage\" alt=\"\" style=\"object-fit:cover;object-position:28.999999999999996% 44%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-8 col-lg-6\"><div class=\"heroPictureCardBox\"><div class=\"heroPictureCardBoxTitle\"><h1 data-maxlength=\"144\">Intelligent products and services<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"small-device\"><div class=\"brandLogoWrapper\"> <\/div><\/div><\/div>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-2\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/services\/intelligent-industry\/intelligent-products-services\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/services\/intelligent-industry\/intelligent-products-services\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-8\"><h2 class=\"intro-para-title\">New value creation is emerging from smart products and service innovation across every industry. It is forcing companies to change the way they define, make, distribute, and support products.<\/h2><p class=\"intro-para-content\">As a leader in sustainable breakthrough innovation we work with clients to co-create next generation products, services and business models that delight customers and disrupt markets.<br><br>Making the leap towards more intelligent products and services requires companies to transform and innovate by fusing strategy, design, technology, engineering, data science, and operational excellence.<br><br>From idea to implementation, we can kick start value realization and mature existing solutions for scale, at any stage of your connected transformation journey.<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div><div class=\"article-text article-quote-text\">\n<blockquote class=\"wp-block-quote is-style-cg-core-indent is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Intelligent products and services dynamically interact together and with their environment to create more powerful experiences and valuable offerings.<br>They are a key to the intelligent industry transformation of all industries.<\/p>\n<cite>Nicolas Rousseau \u2013 Intelligent Products and Services Offer Leader, EVP<\/cite><\/blockquote>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-card-tabs section--social-explore card-tabs-block undefined is-style-default\"><div class=\"container\"><\/div><div class=\"tabs\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-6 leftDiv\" id=\"leftDivId\"><div class=\"content-title\"><h2 class=\"card-tabs-heading\">What we offer<\/h2><\/div><ul class=\"tabs-nav\"><li data-tab=\"67ab66f7-094b-48c6-b958-2a6e33ff1b47\"><a href=\"#\" role=\"button\"><h3 class=\"infoitem-title\">Connected products<\/h3><\/a><\/li><li data-tab=\"77920f91-245c-4836-8e77-a806945e2cbf\"><a href=\"#\" role=\"button\"><h3 class=\"infoitem-title\">Intelligent support and services<\/h3><\/a><\/li><li data-tab=\"3e93c69f-b2a7-4777-8876-187c501e0431\"><a href=\"#\" role=\"button\"><h3 class=\"infoitem-title\">Software product engineering<\/h3><\/a><\/li><li data-tab=\"5589a273-d5a5-4aec-8170-980d2fdd2961\"><a href=\"#\" role=\"button\"><h3 class=\"infoitem-title\">Connectivity, 5G and Edge<\/h3><\/a><\/li><\/ul><\/div><div class=\"col-md-6 rightDiv\"><div class=\"tabs-content\"><div class=\"tab\" data-tab=\"67ab66f7-094b-48c6-b958-2a6e33ff1b47\"><div class=\"tab-title\"><a href=\"#\" role=\"button\"><span><h3 class=\"infoitem-title\">Connected products<\/h3><\/span><\/a><\/div><div class=\"tab-inner\"><p>As products become increasingly connected, companies need to shift to intelligent ecosystems that prioritize ongoing customer relationships and where the physical device is only one of the delivery components. <br><br>This requires rethinking the way they define, develop, manufacture, distribute, and support products.<\/p><a class=\"more2\" data-maxlength=\"24\" aria-label=\"Learn more about Connected products\" target=\"\" href=\"https:\/\/www.capgemini.com\/services\/intelligent-industry\/intelligent-products-services\/connected-products\/\" rel=\"noopener noreferrer\"><span class=\"btnHide\">Learn more<\/span><\/a><\/div><\/div><div class=\"tab\" data-tab=\"77920f91-245c-4836-8e77-a806945e2cbf\"><div class=\"tab-title\"><a href=\"#\" role=\"button\"><span><h3 class=\"infoitem-title\">Intelligent support and services<\/h3><\/span><\/a><\/div><div class=\"tab-inner\"><p>Intelligent services are continuing to evolve with more personalized functionalities and data-driven value. <br><br>As connected devices move further away from traditional products, support and service departments are transforming from cost centers into revenue-generators \u2013 and shaping the customer experience.<\/p><a class=\"more2\" data-maxlength=\"24\" aria-label=\"Learn more about Intelligent support and services\" target=\"\" href=\"https:\/\/www.capgemini.com\/services\/intelligent-industry\/intelligent-products-services\/intelligent-support-and-services\/\" rel=\"noopener noreferrer\"><span class=\"btnHide\">Learn more<\/span><\/a><\/div><\/div><div class=\"tab\" data-tab=\"3e93c69f-b2a7-4777-8876-187c501e0431\"><div class=\"tab-title\"><a href=\"#\" role=\"button\"><span><h3 class=\"infoitem-title\">Software product engineering<\/h3><\/span><\/a><\/div><div class=\"tab-inner\"><p>We help create a digital ecosystem focused on software products. We help you accelerate your digital roadmap so that you can deliver value to your end customers. <br><br>Leveraging a tailored, multifaceted approach, we help you build innovative, competitive digital products at speed and scale to ensure your digital transformation evolves not just to keep pace with the changing world &#8211; but to get ahead.<\/p><a class=\"more2\" data-maxlength=\"24\" aria-label=\"Learn more about Software product engineering\" target=\"\" href=\"https:\/\/www.capgemini.com\/services\/intelligent-industry\/intelligent-products-services\/software-product-engineering\/\" rel=\"noopener noreferrer\"><span class=\"btnHide\">Learn more<\/span><\/a><\/div><\/div><div class=\"tab\" data-tab=\"5589a273-d5a5-4aec-8170-980d2fdd2961\"><div class=\"tab-title\"><a href=\"#\" role=\"button\"><span><h3 class=\"infoitem-title\">Connectivity, 5G and Edge<\/h3><\/span><\/a><\/div><div class=\"tab-inner\"><p>Advanced connectivity is at the heart of connected experiences and integral to all intelligent processes. <br><br>We bring together a host of solution from strategy through execution to support you in your digital transformation journey. With our ready-to-go blueprints, software frameworks, micro-services library and 5G Labs we can innovate and deliver at pace.<\/p><a class=\"more2\" data-maxlength=\"24\" aria-label=\"Learn more about Connectivity, 5G and Edge\" target=\"\" href=\"https:\/\/www.capgemini.com\/services\/intelligent-industry\/intelligent-products-services\/future-of-connectivity-and-5g\/\" rel=\"noopener noreferrer\"><span class=\"btnHide\">Learn more<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-learn-more updated-new-sample-amal learnMoreBlock\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"learnmore-heading\">Insights from the Capgemini Research Institute<\/h2><\/div><\/div><div class=\"row\"><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.capgemini.com\/insights\/research-library\/engineering-research-development-pulse-2026\/\" target=\"\" aria-label=\"Engineering and R&amp;D Pulse 2026\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/ERD_PULSE_Banner.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/ERD_PULSE_Banner.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/12\/ERD_PULSE_Banner.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Engineering and R&amp;D Pulse 2026<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Driving next-generation engineering with AI and digital innovation.<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.capgemini.com\/insights\/research-library\/intelligent-products-and-services\/\" target=\"\" aria-label=\"Intelligent products and services\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/connected.webp?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/connected.webp?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/connected.webp?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Intelligent products and services<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Unlock the opportunity of a connected business. <\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.capgemini.com\/insights\/research-library\/connected-consumer\/\" target=\"\" aria-label=\"Connected products\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/11\/Connected-consumer_DotCom_Banner_2880X1800.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/11\/Connected-consumer_DotCom_Banner_2880X1800.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/11\/Connected-consumer_DotCom_Banner_2880X1800.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Connected products<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Enhancing customers&#8217; lives with technology<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\" section section--expert-slider wrapper-people-slider wp-block-cg-blocks-wrapper-people-slider undefined\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Meet our experts<\/h2><\/div><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\n\n\n\n\n\n\n\n<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>New value creation is emerging from smart products and service innovation across every industry. 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This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Intelligent Products &amp; Services | Intelligent Industry | Capgemini<\/title>\n<meta name=\"description\" content=\"As a leader in sustainable breakthrough innovation we work with clients to co-create next generation products, services and business models that delight customers and disrupt markets.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/services\/intelligent-industry\/intelligent-products-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Intelligent products and services\" \/>\n<meta property=\"og:description\" content=\"As a leader in sustainable breakthrough innovation we work with clients to 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