{"id":719384,"date":"2024-06-05T09:19:27","date_gmt":"2024-06-05T14:19:27","guid":{"rendered":"https:\/\/www.capgemini.com\/us-en\/?post_type=employee-testimonial&#038;p=719384"},"modified":"2025-03-05T04:22:50","modified_gmt":"2025-03-05T09:22:50","slug":"bill","status":"publish","type":"employee-testimonial","link":"https:\/\/www.capgemini.com\/us-en\/careers\/life-at-capgemini\/meet-our-people\/bill\/","title":{"rendered":"Bill"},"content":{"rendered":"<\/header>\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/us-en\/?post_type=employee-testimonial&amp;p=719384\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/us-en\/?post_type=employee-testimonial&amp;p=719384\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h4 class=\"wp-block-heading\" id=\"h-tell-me-about-your-role-at-capgemini\">Tell me about your role at Capgemini.<\/h4>\n\n\n\n<p>I am the service delivery manager for a large energy utilities company. I straddle the line between sales, operations, and delivery. I have to make sure that our products are delivered to the client per our contract and their expectations. It\u2019s a balance between managing people and the expectations of the client along with our delivery mechanisms and budgetary requirements. And then we have to grow the account as well, so it\u2019s a three-sided role that\u2019s quite challenging.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-tell-me-about-your-career-journey-into-this-role\">Tell me about your career journey into this role.<\/h4>\n\n\n\n<p>I spent nine years in the Navy overseas, had a great time, and learned some interesting skills. I came out of the Navy in the late \u201990s and worked as a very low-level technician in the oil field in South Louisiana. I realized that working for low pay in a high-risk situation was not what I wanted out of life. So I got my degree in management, and then I followed that up with a master\u2019s degree. That allowed me to move into more of an executive leadership role. Since then, I\u2019ve had a lot of experience in sales, which has allowed me to come into Capgemini and leverage not only my business experience, but also the sales side. Capgemini empowered me to find that balance.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-tell-me-about-your-involvement-in-capgemini-s-employee-resource-groups-ergs-nbsp\">Tell me about your involvement in Capgemini\u2019s employee resource groups (ERGs).&nbsp;<\/h4>\n\n\n\n<p>I\u2019m actually part of two. I just joined the Armed Forces ERG and I\u2019m excited about that as I do a lot of veteran outreach as part of my LinkedIn activities. I help veterans who are transitioning from the military figure out how they can translate their skills to the civilian world. Because a lot of times the military doesn\u2019t teach that.<\/p>\n\n\n\n<p>The other one is Mentoring Matters. I do a lot of speaking about servant leadership, active listening, empathy, and how to be empathetic with your audience. Mentoring Matters allows me to leverage that skillset. Their mission is to help folks who are early in their careers to visualize their career path. We teach them through panels and huddles that it\u2019s okay to not know what you want to do, but if you do know what you want to do, here\u2019s how to leverage that knowledge and get some training or experience.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"My career journey: from the Navy to service delivery manager\" width=\"960\" height=\"540\" src=\"https:\/\/www.youtube.com\/embed\/V6UxSuJc2_o?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-does-capgemini-empower-you-to-master-your-skills\">How does Capgemini empower you to master your skills?<\/h4>\n\n\n\n<p>The training programs at Capgemini are phenomenal. I\u2019ve taken part in probably a hundred hours of training so far \u2013 whether it\u2019s speaking or management or empathetic listening, or some of the technologies we use. My personality lends itself to always learning, always building. So anything I can learn, any skill set I can put in my tool belt is valuable to me.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-is-capgemini-helping-you-get-the-future-you-want\">How is Capgemini helping you get the future you want?<\/h4>\n\n\n\n<p>I want to go to work and feel like I\u2019m accomplishing something. I want to solve problems, and Capgemini has given me the opportunity to identify challenges either within the client relationship or within the delivery mechanisms and operational processes that we have in place. And I get to solve problems daily. So I leave work most days feeling very fulfilled \u2013 like I added value commensurate with my compensation, and that\u2019s really all I\u2019m looking for.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":191,"featured_media":719386,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"d1a6c69f-9423-4490-b782-0afd8bc29cf3\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"6c1cdc4d-def9-4600-9c54-11a24efdbdd3\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","cg_testimonial_custom_title":"","people_tel":"","people_email":"","featured_focal_points":""},"tags":[],"brand":[],"country":[324],"grade":[259],"job_family":[186],"class_list":["post-719384","employee-testimonial","type-employee-testimonial","status-publish","has-post-thumbnail","hentry","country-usa","grade-experienced-professionals","job_family-delivery-excellence"],"yoast_head":"<!-- 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