Client Challenges Today
The market today is changing and customer intimacy and productivity are becoming increasingly challenging. It’s no longer one-size-fits-all. How do leverage social, mobile, analytics and cloud for competitive advantage? How do you enable digital transformation? How do you deliver a seamless customer experience across multiple touchpoints? How do you empower an increasingly mobile workforce?
Fast, Efficient, Transformative
Capgemini brings innovation to every aspect of delivery:
- A strong business expertise in various sectors of activity. Use of Capgemini Innovation Clinics to drive better input and improved end-user adoption
- The Capgemini project management Methodology UPM™ and its industrialization tools for the different project phases
- Design using our RDV® methodology creates more delivery and less governance, thus reducing time and costs to client
- A focus on configuration and less on customization to enable the business user work effectively, whilst reducing overall cost
- Secure data migration with specific Capgemini methodology adapted to Dynamics CRM projects
- A proven expertise in integrating solutions in the IS of our customers in national or multinational contexts
- Evergreen approach to project ensures whole lifetime costs are minimized and specifically the effect of base software upgrades is minimized specifically the effect of base software upgrades is minimized
- Use of frameworks such as Immediate, which enable immediate needs to be met, without roadblocking future needs
A Powerful Partnership
As a Global Gold Certified Partner with Microsoft, we offer unique advantages including:
- Over 16,000 Microsoft skilled professionals in over 35 countries across five continents, Dynamics Center of Excellence in Italy and Rightshore®
- Gold Certified Partner in 11 competencies including Customer Relationship Management, Enterprise Resource Planning, Application Development and Integration, etc.
- Training and certification programs for developing specialists with deep competencies in Microsoft technologies
- Participation in Technology Adoption Programs that provide a pre-release view into Microsoft products, helping us to assist leading-edge clients to utilize technology for solutions today
- Serving and collaborating on several Partner Advisory Councils with product teams on market needs, new features and functionality
- Access to on-site Microsoft partner strategic consultants, technical account managers and off-site premier support
Capgemini will help businesses to be adaptive across all touch points. Enabling you to build customer trust, loyalty, and insight.