Transform your Finance Operations

Customer Interaction Management

With the rise of web, mobile, social media and the Internet of Things (IoT), many companies are experiencing a dramatic increase in their customers’ points of contact.

FAO-as-a-Stack

Integrate your financial services, processes, applications and infrastructure in a holistic way. Our FAO-as-a-Stack offer brings you world-class finance outcomes tailored to meet all your finance and accounting needs.

Finance-as-a-Stack on SAP S/4HANA

By linking SAP HANA’s lightning-fast analytics with Capgemini’s transformational capabilities, you benefit from smarter innovations, faster processes, simpler interactions and a more informed, agile business.

Order-to-Cash

Order-to-Cash (O2C) should be a straightforward set of processes at the heart of any business. For many businesses, however, the O2C process can seem frustratingly inefficient and disconnected.

Record-to-Act

No matter what your industry sector, the way you interact with your customers is changing. Digital technology is creating a more demanding and fickle economic landscape in which to do business.

Source-to-Pay

In today’s fast-moving economy, companies need to be more efficient and effective than ever in terms of costs and end-user experience.

Featured insights

Finance Transformation in an age of unprecedented disruption

Finance Operations Order-to-Cash

How to turn Collections into Positive Customer Experience

What do we know about payment collection?

bpo Business Process Outsourcing

Hybrid BPO: no more ‘us and them’

In my experience the biggest surprise for anyone involved in a BPO process is not how challenging it is but how genuinely rewarding it can be for both the service provider and client teams.