Seamless Commerce for Enterprise

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Connecting the business buyer

Capgemini’s Seamless Commerce for Enterprise helps B2B companies put their customers at the center of their business, no matter the industry. In turn, this builds an affiliation with the customer. A loyalty that goes past just being transactional and into something that is unequivocally positive and personal. It achieves this by delivering a B2B commerce experience that:

  • Matches the B2C experience—and expectations
  • Personalizes the buying journey with data-driven insight
  • Overcomes channel conflict
  • Goes beyond just the transaction to become an end-to-end journey
  • Creates a single source of truth for the buying ecosystem.

Seamless Commerce brand...

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Featured Expert

Mark Taylor

Expert in Customer Experience Strategy, Digital Customer Experience

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