In this webcast, our experts will address questions such as:
- The 7 habits of the digital revolution
- How to build and maintain loyalty with new buying and consumption patterns
- Where to start your customer experience journey
- Which sectors are being affected the most when it comes to CX?
- What are the 2 to 3 most important areas a brand should focus on in the current business environment as it pertains to customer experience?
- In a work from home environment, what’s going to happen to creativity? How can remote teams be inspired to be innovative, creative and keep the customer-centric approach – the main pillar of CX?
- How do you see customer behavior’s changing in the long term? Will customer expectations be forever changed?
- How do we expect the retail experience to be re-invented as we phase out of COVID, and going forward?
Watch the webinar on-demand
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