Servitization sells outcomes, not products. Manufacturers can shift from a single sales transaction to Equipment-as-a-Service (EaaS), in which equipment is rented and bundled with products and associated services. Capgemini and Microsoft are helping manufacturers move to servitization with an EaaS offering which reduces risk and accelerates the transformation to this new mode.
Capgemini works with clients to develop a roadmap by evaluating the existing architecture and business processes against the potential benefits of an EaaS solution. By incorporating Microsoft features, including the Azure platform, Azure integration services, microservices, and Dynamics 365 Field Service and Remote Assist, EaaS helps manufacturers take advantage of out-of-the-box scheduling, work orders, proactive servicing, and AI capabilities. Manufacturers have the flexibility to configure, adapt, and extend within their ecosystem. Additionally, thanks to prebuilt connectors, the solution can be mapped to integrate securely with the existing product, invoicing, and billing systems.
By applying experience honed across thousands of projects, with more than 24,000 skilled Microsoft professionals across 35 countries, Capgemini creates transformations customized for specific business challenges.