Consumers are in control of the sales process. They expect 24×7 access to a world of products on the device of their choice, served to them on their terms.
To meet evolving expectations, organizations need to develop a “customer experience first” mindset. And the best way to achieve this is to build a culture of digital sales excellence.
In this POV, Capgemini and Canidium combine expertise to provide insights and four important recommendations to help your organization embark on a digital sales excellence journey:
1) Sales automation
2) Sales performance management
3) Configure, Price and Quote
4) Self service
Learn how to personalize buyer engagements, guide salespeople to close more deals faster, and better align behavior to business goals for a streamlined lead-to-cash process.
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