Cruise lines embracing the power of data science

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Activating data streamlines operations and enhances the customer experience

Nearly 30 million people took a cruise in 2018, and that number is expected to climb as consumers continue to embrace the experience. As demand grows, the ships are also expanding to increase the number of passengers they carry. 

Dan Simion, VP Insights & Data, NA Data Science Practice, is working with cruise lines to use the power of their data to deliver a better customer experience. Modern ships provide a wealth of information opportunitiesThese include improved predictive maintenance to ensure voyages continue smoothly, and computer vision that provides a better understanding of how passengers spend their time on board. 

The data collection can also improve safety for passengers and the environment. Predictive mapping can minimize a ship’s impact on marine life and choose routes with the least disruption. 

Learn how data science can positively impact all areas of your business, from operations to safety to marketing. 

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