As restaurants continue to ramp up online ordering, third-party delivery is essential. However, working with third-party delivery services can be challenging for restaurants. Oftentimes, restaurants are required to use a unique tablet for each delivery-service provider to receive orders, and each order needs to be manually entered into a point-of-sale system by an employee. Understandably, this manual process can result in errors or missed orders, which leads to lost revenue and opportunity.
Capgemini’s API-led Food Delivery-in-a-Box solution was designed to address these challenges. It leverages APIs to connect food-delivery systems in a single tablet experience that captures orders automatically in a seamless transaction, eliminates manual order entry, and reduces the number of staff required to manage orders. Its API-based architecture framework means that it integrates rapidly with multiple providers for faster time-to-market and accelerated revenue recognition.
This solution is powered by MuleSoft’s market-leading AnyPoint Platform and helps restaurants better serve their customers.
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