The growing disconnect in a digitally-connected world

In a world where we are more connected than ever before, some groups are experiencing a disconnect that only grows with time. Socio-economic inequalities are a pervasive problem, and a lack of internet access and digital skills only compounds the issue. The internet is no longer a commodity – it has become a societal necessity. Private organizations and governments need to urgently come together to fight digital exclusion and bridge the gaping digital divide.

To better understand this situation and explore the barriers to digital inclusion and connectivity, we launched an integrated global research study in five developed countries (France, Germany, Sweden, the UK, and the United States), and one developing country (India). Our report explores the social and economic implications of being offline, and how organizations, policy makers, and governments can lead digital-inclusion initiatives to empower our population and build a more inclusive future.