Intelligent transformation in hospitality and travel

The hospitality and travel industry has seen its fair share of challenges. But the industry is adapting, using technology to unite people, improve operations, and deliver new experiences that delight customers – all while keeping the future of our planet in mind.

(Source: Capgemini Research Institute)

Connected data gives clarity to the customer and employee experience

Transformation doesn't operate in a silo. Capgemini's Framework for the Future shows you how to connect people, products, and services to set the stage for CX innovation.

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Gen AI accelerates personalization at scale

Gen AI can give you the insights you need to develop products and services that delight your customers. Discover the top Gen AI use cases driving great CX in travel and hospitality today.

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Green technology powers sustainable operations

Approach innovation with a green mindset. Get ahead of sustainability goals and scope 3 regulatory requirements with a clear and connected view across the supply chain.

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More on intelligent transformation in hospitality and travel

More resilient. More profitable. More client focused.

Intelligent transformation starts by bringing together people, processes, and technologies to deliver great customer experiences. Capgemini can help.