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The Gartner Magic Quadrant evaluated a total of 17 providers for a broad range of managed workplace services including traditional end-user outsourcing (EUO) as well as new digital workplace services to provide cloud-first, automated and integrated support to end users.
“In these unprecedented times, with remote work at the heart of business continuity, having a virtual operating model in place has never been so critical. Capgemini has been developing unique capabilities for delivering a comprehensive array of strategy, assessment, and deployment services that can make the digital workspace a reality. We are happy to be recognized by Gartner, which to us, is notable in this particular context,” said Nive Bhagat, CEO, Cloud & Infrastructure Services Global Business Line, and member of the Group Executive Committee. “Capgemini’s Connected Workspace makes it easy for employees to work the way they want to work. It enables them to use any device – company-issued or personal – for work, and gives them fast, easy access to mobile apps, web apps, hosted apps, and data.”
According to Gartner, Capgemini has been recognized as among Leaders which “deliver their service solutions skillfully, have a clear vision of the direction of the service market, and are actively building and improving their competencies to sustain their leadership positions. The Leaders quadrant indicates the direction of the MWS market. However, most digital workplace offerings still have low adoption rates. Leaders have demonstrated their experience in delivering MWS and understand the requirements to successfully deliver these services. They have proved their Ability to Execute and their strategic visions.”
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Gartner, Inc., Magic Quadrant for Managed Workplace Services, Europe, David Groombridge, Claudio Da Rold, Tobi Bet, Stephanie Stoudt-Hansen, 25 February 2020.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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