Senior Software Engineer

Short Description

About Capgemini                                                                          
With almost 200,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2017 global revenues of USD 15.78 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about us at http://www.capgemini.com.  Rightshore ® is a trademark belonging to Capgemini 

Job Responsibilities

Job Title: Senior Software Engineer
Location: South San Francisco, CA
Relocation assistance 
Duration: Full Time with Benefits

Job Description:

  • Responsible for the day to day maintenance of the application systems in operation including tasks related to identifying and troubleshooting application issues and issues resolution or escalation 
  • Responsibilities also include root cause analysis management communication and client communication 
  • Ensures all production changes are made in accordance with life cycle methodology and risk guidelines 
  • Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert 

Basic Qualifications 

  • Experience in Application Support and development or related experience 
  • Experience supporting applications in Financial Domain Experience supporting applications including scripting skills in Perl Unix Shell Scripting and Windows batch scripting 
  • Experience in Incident Management Change Management and Problem Management Experience in Infrastructure Support Configuration and Release Management ISTM 

Knowledge of the following tools and technologies 

  • Oracle SQL Server Java Mainframe Informatica Net MQ and Windows and UNIX operating systems 

Roles and Responsibilities 

  • Represent the Production Support organization on company wide project teams Monitor process and software changes that impact production support communicate project information to the production support staff and raise production support issues to the project team 
  • Prioritize workload providing timely and accurate resolutions 
  • Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner 
  • Participate in knowledge transfer to ensure better grasp of the product and domain 
  • Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments 
  • Should be willing to work in Shifts

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. 

Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
 

Ref:

331308

Posted on:

July 18, 2019

Experience level:

Experienced (non-manager)

Education level:

Bachelor's degree or equivalent

Contract type:

Permanent Full Time

Location:

California

Business units:

FS

Department:

Financial Services

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