057185-Energy SME


                                            Utilities SME – Transmission & Distribution


About Our Capgemini Sales Team 


Our Sales team represents Capgemini, a true leader in global commerce services, and continues to build on our reputation for quality, transparency, and trust that we've cultivated since 2003.   

We combine our proven methodologies, innovative solutions, deep technical expertise, and award-winning design to attract and retain clients from global brands to small companies and empower them to be leaders in their industry.    


The career opportunities we offer are endless, and we provide extensive mentoring and coaching opportunities to our teammates so we can continue to be the best in the industry. Capgemini Business Development Manager (BDM) is an experienced, aggressive sales professional with the main responsibility to sell new business for Capgemini. 


About Our Culture 

Capgemini is a dynamic company that looks for team members to grow with us.  We are committed to supporting you to GET THE FUTURE YOU WANT.  That is our commitment to every employee.  Capgemini offers a generous total rewards package, including flexible hours, autonomy, transparency, and a diverse and inclusive culture.  With 11 Employee Resource Groups, we are committed to supporting your causes and getting involved in your community to help make it better.  We have an electrical spirit and encourage professional development. No matter the location, or the role, every Capgemini employee shares one inspired mission: To be bold; to be YOU. 


                                                             Join us to get the future you want! 

Job Description:  

Manage a mid-sized to large global or regional account and entails the group responsibility towards the client. Develop long-term intimacy with client, has overall accountability for account and group target revenues, leveraging and performing cross-discipline. Understand the key influencers within the client organization,     


  • Provide strategic direction and drive business with client to achieve revenue growth, profitability, and continuing customer satisfaction 

  • Maximize opportunities across all service lines, taking accountability for qualification and closure of all new business within the account 

  • Own and develop the long term client relationship on behalf of Capgemini 

  • Provide the necessary direction and management of the Account Team, identifying and implementing any development needs as required 

  • Work closely with the solutions team in the Outsourcing, Technology Services and the various Sector groups to develop and win a pipeline of new/add-on business  


Strategic/Business Development  


  • Appropriately manage relationship with the client covering all commercial, risk and opportunity development aspects of the services provided 

  • Sole accountability for client, conducting negotiations for new, add-on and existing services to ensure commercial viability and realistic expectation setting 

  • Own and develop the long term relationship with the client on behalf of Capgemini, operating at board level 

  • Develop and manage the overall account plan and forecast and provide monthly status reports 


Client Delivery and Engagement  


  • Provide escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectations 

  • Ensure that Capgemini is positioned effectively within client at board and senior management level, and is well represented for potential major new projects or bids 

  • Establish and develop long-term customer commitment through maintaining strong customer satisfaction 

  • Be seen by the client as a trusted advisor.  Develop positive relationships and regular contact with key client stakeholders at senior/board level   

  • Oversee day to day delivery of the services provided to the client   

  • Work across disciplines to ensure a consistent, one Capgemini approach to client engagement 

  • Ensure that all programs/project/services are consistently delivered to agreed client expectations taking account of time, budget, quality and acceptable risk 

  • Establish a positive working environment for Capgemini delivery resources involved in client projects 

  • Manage on-shore, near shore and off shore delivery teams in various countries  


Team Leadership  

  •   Set direction, coach, mentor and manage performance of account team, 50-100+ people or greater at various levels and locations 

  • Have previously led delivery of technology services across applications, infrastructure and business service 

  • Work closely with Delivery Management to ensure that expectations are managed and that appropriate support is available 

  • Work closely with other Business Units/teams to ensure that consistent messages are projected 


Key Qualifications:   

  • Experience in a senior client/account management role within the supply side including management of account P&L of 70-100MM or greater  

  • Proven track record of delivering IT solutions and growing revenue within a major account    

  • Experience operating at CXO level, and ability to demonstrate excellent client relationships 

  • Strong Understanding and experience of Outsourcing, IT program/project delivery and offshore delivery teams, mechanisms and processes 

  • Excellent client engagement – able to empathize with and respond to the needs of stakeholders 

About Capgemini 

A global leader in consulting, technology, services, and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client’s opportunities in the evolving world of cloud, digital, and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people.  It is a multicultural company of 300,000 team members in over 50 countries.   

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. 


This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. 


Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law 


Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini. 

Visit us at www.capgemini.com. People matter, results count.  



Posted on:

September 14, 2021

Experience level:


Education level:

Bachelor's Degree (±16 years)

Contract type:




Business units:





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