044819-BPO Solution Director

About Capgemini

 

 

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients� opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

 

Visit us at www.capgemini.com. People matter, results count.

 

 

 

 

 

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

 

 

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

 

 

 

Click the following link for more information on your rights as an Applicant –http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

 

 

 

 

 

Manages the solution development on a mid to large size pursuit, including management of multiple service lines and third parties, working collaboratively with Capgemini clients to develop robust and innovative Solutions for Business Process Outsourcing services. 

This includes supporting the business development process through pre-qualification support, RFI, RFP, solution design and commercial sign off, and handing off the successful solution to the transition team.

Promote team work and provide other employees with coaching and leadership, and work with other parts of Capgemini to provide further education on the BPO Value Proposition.

General Responsibilities / Accountabilities:

� Build a strong and credible relationship with the client through working collaboratively with them to understand their issues
� Clearly present to the client so as they understand the solution, value proposition, and Capgemini�s competitive differentiation
� Provide high quality documents in response to RFI, RFP and BAFO
� Provide inputs into the commercial team to develop the pricing for the proposal
� Develop Capgemini thought leadership to support the BPO practice
� Coordinate with Bid Management, Sales, Delivery Centers, Transition, BPO Leadership, Technology, and Commercials to ensure necessary approvals prior to submission of response to RFI, RFP, and BAFO

Qualification: Bachelor�s degree

Role Specific Competencies:
� Should be master in BPO Process, Business Case Development, Negotiating, Technical Solution Design and Technical Process Expertise.
� Should be experienced in Commercial Control.

Ref:

044819

Posted on:

July 11, 2019

Experience level:

Director

Education level:

Bachelor's Degree (�16 years)

Contract type:

Regular

Location:

0010J

Department:

US072247

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