As a Client Partner (CP), you will play a pivotal role in Capgemini America’s transformation, being the ambassador to the top Capgemini America Tech accounts, as well as representing our new brand: as well as represent our brand: People Matter Results Count. The CP will be one of the only roles in Capgemini responsible for evangelizing and delivering Capgemini’s entire suite of offerings (Application Services, Capgemini Invent, Engineering Services, Business Services, Insights & Data and Cloud Infrastructure Services). This is a leadership role within the Capgemini America Technology Sector responsible for (in a highly entrepreneurial manner) raising the bar across Capgemini as a whole, and specifically Market Development.
Establishing deep relationships, driving new Capgemini America bookings as well as solidifying renewals & extensions through delighted customers, architecting world-class solutions, and ensuring they are implemented effectively and creating value for clients. This is a unique opportunity to engage and transform our client relationships, by bringing custom solutions to address client needs. Will bring extensive consulting, sales, and delivery experience in the technology space to which will allow quick identification of common issues within a specific industry, and quantify the value of solving the business problem, and design solutions (repeatable) that solve the business issue. Will be responsible for partnering with Growth and Strategy leadership, Customer Advocacy, as well as Delivery leaders to significantly accelerate the growth of the business, disrupt standard processes, and exceed client expectations.
Expectations from a Client Partner:
This role will align to both one or more Capgemini Technology accounts and as a result, a key portion of the role will be focused on growing install base accounts and growing a “book of business” to develop a strong revenue backlog and individual annuity. As the Client Partner, there will also be a requirement to handle escalations on delivery, as well as be chargeable as an advisor on strategic projects. In this role, the successful candidate will generate demand for Capgemini’s service offering, develop opportunity execution plans, identify key team members and resources needed to properly scope the project(s) to meet client needs and Capgemini’s business parameters, and manage the customer relationship(s) from initial discussions to close of deal.
Experience/ Qualification / Skills and competencies:
This is an experienced level, pursuit leadership role and requires a seasoned professional with varied career experiences including a combination of at least 10 years of ERP/CRM/APPS Consulting, Services, Delivery and sales experience with a strong track record of new account development, territory building, and quota performance. Deep experience in High Tech is a mandatory requirement.
· BA/BS; MS comparable is strongly preferred
· Must be a driven consulting sales professional and have strong capabilities in:
· Quota Attainment/Account Planning
· Pursuit Leadership
· Problem Solving and Negotiating
· Trusted Advisor
· Effective Communication
· Relationship Management
· Ability to travel , depending on assigned accounts
· Experience in Hi-Tech
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law About Capgemini A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion (about $14.4 billion USD at 2017 average rate). Visit us at www.capgemini.com. People matter, results count.