Demand Manager Responsibilities

Serve as SPOC for Account & Partner with Account
Understand upcoming demand early in the process
Collaborate to create staffing plans in alignment with BU staffing strategies
Coordinate NBD support with Deployment Managers
Obtain and manage Staffing Trackers & communicate demand to appropriate stakeholders
Create and maintain WWS needs (utilize Needs Management/Analyst)
Provide Account reporting
Manage fulfillment of onshore roles including ERM & cross-functional staffing
Hold Offshore BU Ops accountable for project staffing
Coordinate visa process with Account (with plans to involve Demand Analyst in the future)
Drive ongoing CM improvement at Account level
Provide data on end dates, roll-offs and extensions
Build strong relationship with Account Leadership, CBP, DpMs, ERM
Atlanta Local Preferred
Deployment Mgr Responsibilities
Collaborate with Demand Managers on staffing plans, recommended sourcing strategies
Manage supply side of staffing process
Manage utilization/bench
Compile, enter & maintain data in the Retain system (Analyst support for non-time sensitive updates)
Create and maintain Strategic & Pipeline WWS needs in line with RSC bench guidelines (utilize Needs Management/Analyst)
Drive Recruiting process, both project and strategic/pipeline
Support/Guide Capability teams – reporting, calls, training plans
Partner with HR – Triage attrition cases, performance management
Facilitate productive use of bench time
Follow up on forecast to actuals variances
Provide resource visa data (with plans to involve Deployment Analyst in the future)
Build strong relationships with Demand Managers, Service Line leadership and resources
– 2-3 years experience in a related role
– Demonstrated deep content knowledge in individual functional area
– Experience performing work to achieve objectives with minimal guidance
– Excellent verbal and written communication skills
– Experience identifying and prioritizing issues and developing alternative solutions pertaining to individual functional area
– Experience constructing deliverables suitable for distribution or deployment
– Knowledge of JIRA Tool an added plus.
– 0-2 years experience in a related role
– Demonstrated general knowledge of individual functional area
– Experience completing day to day tasks and project activities with minimal supervision
– Excellent verbal and written communication skills
– Ability to resolve issues and propose solutions in functional area
– Demonstrated ability to create and meet deliverables in individual functional area

About Capgemini

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate). Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

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Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

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