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Capgemini Research Institute

Latest Publications

CapCast Ep. 7 – A Glimpse into Public Health

CGS Team
Date icon June 15, 2021

Welcome to CapCast, the official podcast of Capgemini Government Solutions (CGS)! In this...

Empowering complex contact-center transformations with Amazon Connect

Ravikanth Ganta
Date icon May 18, 2021

Seamless service creates better customer experience and drives efficiency


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