I lead Capgemini Consulting’s Digital Insurance practice globally.
With over 25 years’ experience in the provision of consulting services and IT-based solutions to top-tier insurers, my work encompasses both revenue enhancement and operations improvement. I’ve concentrated particularly on such areas as business transformation, distribution strategy, operational excellence, program management, performance management and extracting value from technology.
For the last five years, I’ve focused primarily on digital insurance and the digital transformation of insurers, working with GI/P&C and Life/Pensions/Investments companies across Europe, Asia Pacific, and the USA.
I’ve spoken on financial services issues at national and international conferences in the UK, the US, and the Middle East, as well as on TV and radio.
I believe that the radical transformation of the insurance industry is not only inevitable but already underway.