Digital Transformation and Innovation

Ashok Bajaj

Expert in Customer Experience

I advise my clients in cost-effective approaches for digital transformation through innovative use of corporate information and technology.

Digital Product Manager – Created digital strategy for $8B business to produce a 400% Return On Investment through Digital Twin, Virtual Power Plant & Digital Thread products from conception through operations of assets. Delivered 1st in industry Predix-based platform.

Customer Experience Leader – Created engageDrilling & shopDrilling Predix-based products that enabled 1000+ weeks of productivity for Drillings customers, generated $30M dollars of eOrders and $7M y-o-y internal productivity. Enabled first in industry BoP Rental business model.

Knowledge Solutions Leader – Launched Industrial Internet for $3B business, enabled $8M y-o-y productivity & created $6M incremental revenue through additional contractual services agreements delivering remote monitoring software & analytics to drive zero unplanned downtime. Led cross-functional RM&D software & analytics group across businesses.

Services Solutions Leader – Involved in the development of new business models for healthcare diagnostic imaging business through asset performance management solutions that enabled 80% equipment service agreements & drove $30M y-o-y productivity.

Services Architect – Developed mobile digital platform for 9000+ field engineers, 5000+ online engineers and 1000+ customers globally, that enabled internal productivity of $15M y-o-y. Developer – Developed the in collaboration with 50 global teammates & 30-member client team.

Ashok Bajaj

My experience

Managing Solutions Architect @ Capgemini

April 2017 - Present

Customer Experience Leader @ GE Oil & Gas

Oct 2013 - Mar 2016

Knowledge Solutions Leader @ GE Aero

Mar 2007 - Sept 2013

Services Architect @ GE Healthcare

May 2001 - May 2007

Software Developer @ Sapient (Janus Mutual Funds)

Apr 2000 - Apr 2001

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