The future of customer engagement is now. Buyer expectations are higher than ever, and it’s up to you to anticipate what they need when, where, and how they need it.
Whether you’re a B2B organization striving to transform legacy procurement systems or a leading consumer brand trying to break through the noise and stay in front of competitors, a connected digital experience isn’t just a nice-to-have – it’s imperative to the health and relevancy of your business.
Capgemini understands what brands and businesses need to create a true digital transformation. Leveraging the power of the Salesforce Cloud ecosystem, Capgemini creates personalized, scalable, connected experiences tailored to the complex and evolving needs of any industry.
Booth visitors discovered how we’re connecting Salesforce Commerce, Marketing, and Service Clouds to create engaging experiences that build customer loyalty and increase wallet share.
At the Capgemini booth, we highlighted our latest Fullforce offering – the Unified Commerce Solution for Grocery, which leverages Salesforce Commerce, Marketing, and Service Clouds, as well as MuleSoft. The Fullforce offering is designed to capture customer loyalty and improve online shopping experiences.
We also launched our new Salesforce Marketing Cloud Accelerator, which helps brands and businesses create tailored marketing programs for their customer base in a matter of weeks and at a fraction of the cost.
Hear from us
Our leading customers and team members shared their experiences and the latest solutions built on Salesforce.
Capgemini’s power in building multi-cloud digital transformations was on display in our session with retail client NYDJ, “Capgemini & NYDJ: A Multi-Cloud Approach to Digital Experience Excellence.”
In “Connected Storytelling: From Marketing to Checkout,” we shared how clients like Patagonia and True Religion found success in integrating vital touchpoints of the customer journey to drive sales and loyalty.