A leader in life-sciences research and testing, the client’s infrastructure was struggling to manage its growth. The sales processes needed more visibility, automation, and consistency to better support the sales team.
The answer was to build a platform using Salesforce and MuleSoft that could digitally transform the customer experience. Now, data delivers intelligent customer insights, including buying behaviors.
Learn how a seamless customer experience is delivering more sales in Building a better sales process to manage growth.
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