Create Value through Change
Through explicit simplification and rationalization, organizations can now liberate themselves from having to build and maintain bespoke legacy systems that do not provide differentiating value.
Furthermore, automation of standard and non-differentiating business services is increasingly provided by third parties on an outsourced basis, either through the software-as-a-service model or through prepackaged software. These help change an existing landscape of bespoke, highly customized and heterogeneous solutions into a more simple, utility-style set of (sector-related) business services.
Service-Oriented Architecture provides the platform to expose silo business services to more dynamic solution areas that create value.
Software-as-a-Service in the Retail Industry
A specialty retailer has improved customer service by optimizing its delivery operations through an on-demand visibility and routing solution. Whenever the retailer opens new stores or expands its operations into new locations, it simply plugs into the service and accesses information required to deliver products.
Affected Business Drivers
The business drivers affected by Software-as-a-Service are often related to:
- Cost cutting
- Economy of scale
- Complex mergers and acquisitions
These can greatly benefit from the unifying effects of Sector-as-a-Service.