Virtual Panel Discussion: Jumpstart your Guidewire Upgrade

We regret to inform you that due to unavoidable circumstances, the panel discussion scheduled for November 12 is being postponed to a new date and time. We would inform you about the new schedule shortly.

The Time to Act is Now! – Jumpstart your Guidewire Upgrade Program

COVID-19 has shifted the behavior of insurance buyers overnight with consumers being nearly 30% more likely to be interested in engaging companies with the latest technology.  But carriers conducting business on older Guidewire platforms will struggle to keep up with these digital demands unless they move quickly to upgrade those core systems and modernize their infrastructure.

The time to plan and implement your GW core system upgrade is right now!  Companies delaying this critical modernization may find that they are not able to meet the demands of the next normal customer and will fall behind in the marketplace.

In this panel discussion, you will learn:

    • Why and how a Guidewire core system upgrade is necessary to gaining market share in the new normal
    • How decreasing product and infrastructure support may be a ticking timebomb for your eco-system
    • How an upgraded eco-system supports a sophisticated omni-channel experience
    • Advanced capabilities of the new version to provide consistent customer experiences
    • Savings in long-term costs by leveraging Guidewire Core on the Cloud
    • Why taking on an upgrade in 2021 is a smart use of budget dollars

We look forward to your participation at our session. For more information, contact


Cilsy O. Harris
VP, Corporate/Enterprise CIO
The Hanover Insurance Group

Cilsy Harris has been with The Hanover Insurance Group for a number of years and has been recently promoted to Enterprise/Corporate Chief Information Officer supporting claims, human resources, finance, billing and data management.

The majority of the Cilsy’s tenure has been focused on delivering value for the Personal Lines line of business where she delivered Connections Auto, The Platinum Account and most recently Prestige Auto and TapSales. Prior to her time in Personal Lines, she led delivery of investment accounting, Enterprise Information Management, and company wide Production Services introducing offshore development and testing for the Hanover.

Vincent T. Sasso
Vice President, Deputy Chief Information Officer (CIO)
The Hanover Insurance Group

A veteran of the property casualty (P&C) insurance industry with a proven history of optimizing organizational models to deliver innovative technology solutions. Hanover employee for 35 years.

Deputy CIO, command operations for global IT organization, directing a strategic and operational portfolio, supporting multiple business units, data analytics, and maintaining accountability of a $50M budget.

Christina Colby
SVP, Customer Success

As Guidewire’s Chief Customer Officer, Christina helps customers to realize optimal value through their journey with Guidewire. Previously, Christina led cloud sales strategy globally at Guidewire, leveraging her commercial and operational cloud experience. She brings deep consulting knowledge to Guidewire programs as well as SaaS proficiency from her 15 years at Capgemini. Christina also spent four years on the executive leadership team of Virtustream, the mission-critical cloud company of Dell Technologies.

“We partner with our customers on every step of their journey, empowering them to achieve their business objectives for today and over the long term.” —Christina Colby



Dr. Seth Rachlin
Chief Innovation Officer, Insurance
Capgemini Financial Services

Dr. Rachlin is currently the EVP and Chief Innovation Officer for the Insurance Business Unit for Capgemini. In this role, he is responsible for managing all aspects of the firm’s relationships with clients including direct oversight of three significant core system replacement initiatives. He is also active in practice development surrounding Capgemini solutions, which support underwriting and product management transformation and predictive analytics.

Dr. Rachlin has twenty-five years’ experience building and advising companies in the insurance, technology and business services sectors. He has also advised numerous software, service, and hardware providers in the business application; data management; security, network and data center infrastructure; and information integration spaces.