With our specialized factory model, garner the benefits from a Digital Technical Content Management center.

A Strong Case for Expert Services

Traditional method of developing and publishing Technical Content published as PDF or web content is being challenged by increased product complexity, product variants and service revisions. At the same time users and professionals want simplicity and intuitiveness in consuming the technical content for usage and serviceability.
Product owners always seek to find ways to cut down cost of producing and managing technical content and sometimes lose sight of the fact that the right delivery of technical content contributes to customer satisfaction and product success. Hence, a right mix of product domain, expert skills, technology integration and cost effective methodology becomes essential.

Digital Transformation of Technical Publications

Capgemini’s DTCM brings an evolution in consuming and managing technical content by bringing an element of interaction to virtualized products. Our DTCM solutions enable simplification and visualization of technical content for both product use and product serviceability. DTCM initiates a digital transformation through modernization of legacy technical data, adoption of 3D visualization, Augmented Reality (AR) and Virtual Reality (VR) for interacting with technical content.

Leveraging our Rightshore® approach, we tap into our offshore Digital Technical Content Management center to add value to your needs of digital technical content, including documentation, training and service delivery. Our service offers include:

  • Technical Publications Management
    • Change Analysis
    • Authoring
    • Graphics/Illustrations/Art Work
    • Publishing
  • Training Content Management (ILT, CBT, WBT)
  • Digital Solutions (3D, PLM, AR, VR)
  • Digitization and Migration
  • Consulting and Benchmarking
  • Tools and Platform Management

Capgemini’s Value Proposition

We have built competency, developed expertise and accelerators, and achieved scale which position us as a unique player in DTCM services. Our solutions enable you with:

  • Improved end customer satisfaction
  • 30% reduction in TCO with targeted ROI in 3 years
  • Accelerated transformation and industrialization using GEM methodology
  • Domain and product knowledge to author technical publications
  • Global delivery with close proximity to all major industrial locations and proven offshore centers

A Global Leader in Digital Technical Content Management

We are proud to have the world’s largest offshore Digital Technical Content Management center, which is ISO27001-certified for data and information security.
  • Legacy of 10+ Years
  • 600+ Engineers
  • Custom built tools and certified processes
  • Lean practices and industry best practices
  • Customers include leading manufactures from aerospace, mobility, off-highway and industrial equipment sectors

To find out how Digital Technical Content Management services can save you time and money, contact our experts today.