Episode 3: When horizons broaden, so must your ability to scale

Imagine if you had a similar ambition to Bluestock, our fictional global business, to set up a new operation in the Far East or elsewhere. Opening new office locations and customer outlets in a different continent would need a rapid expansion of both your IT infrastructure and your business services.

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From an infrastructure perspective, this is where an existing cloud strategy really pays dividend.

Bluestock knew they had the flexibility to quickly deploy IT resource on demand thanks to Capgemini’s Platform-as-a-Service offering, which allows them to manage access to high-value corporate apps directly from the cloud.


They were also confident about their ability to connect up different resources, services and suppliers at their new locations quickly and cost-effectively.

Working closely with Capgemini’s Infrastructure Services team, they could tap into expertise across Cloud, Cybersecurity, End-user Services, Service Integration and Infrastructure Management Services.

Plus, for specific innovations, they had an easy mechanism to find and partner with agile new start-ups through Capgemini’s Applied Innovation Exchange.


From a business services perspective, Bluestock would also be able to get up and running very quickly using Capgemini’s Business Process-as-a-Service stack.

Often described as a ‘back office on the go’, this combines technology, processes and applications in a customizable stack that can be deployed in a click with minimal fuss or complexity.

For Bluestock, this means their Finance & Accounting processes would be operational within days, along with core HR, analytics, and Governance, Risk and Compliance (GRC).

The lesson? Global expansion is a lot easier if your core business and IT services are global too — which is achievable if you embrace cloud and as-a-service operations. We’ll look at another key success criteria in the next episode: customer centricity.

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