A sizable majority of 1700 respondents across 10 sectors and from 32 countries have confirmed that ensuring end-user satisfaction is their top QA and testing priority. With customer-experience ambitions set for QA, businesses are considering the adoption of artificial intelligence and automation to optimize software testing. Because this transformation will be carried out by people, it’s likely to alter the QA and testing skills matrix.
NelsonHall NEAT, Next-Generation Software Testing Services 2019
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