Salesforce

Let Capgemini help you take the No.1 CRM platform to an even higher level

Salesforce, maker of the leading CRM platform, is known for ohana – a Hawaiian word that means “intentional family”. It’s a concept that extends to Salesforce employees, customers and partners, like Capgemini. In fact, Capgemini is here to help you get the most from your own Salesforce ohana and the business results that Salesforce solutions can drive.

Capgemini has been enabling successful Salesforce implementations and integrations for well over 10 years. As a Salesforce Global Strategic Consulting Partner in key geographies around the world, we’ve scored 9.89 out of 10 on the Salesforce Partner Value Index.

How do we achieve that success? Through Salesforce CRM and cloud advisory services. Salesforce implementation, integration, and migration. A sophisticated force.com and VMforce application factory. And strong collaboration with Salesforce on innovation and project delivery.

Discover the Capgemini and Salesforce Partnership in 10 Steps

Awards for Capgemini, rewards for your business

Capgemini regularly garners praise for its Salesforce, CRM, CX, and MuleSoft integration capabilities. Recent accolades include:

Capgemini named MuleSoft EMEA SI & VAR Partner of the year

Capgemini named MuleSoft Partner of the year 2018 and 2017

Capgemini named MuleSoft partner of the year

Capgemini provides a full suite of offerings including strategy and program management, development and implementation, as well as on-going support and maintenance.

Capgemini Field Service Lightning Accelerator

Capgemini Field Service Lightning Accelerator

Capgemini’s Field Service Lightning Accelerator extends Salesforce FSL with robust...

Capgemini’s Unified Commerce Solution for Grocery

Capgemini’s Unified Commerce Solution for Grocery

Capgemini’s Unified Commerce Solution for Grocery helps supermarket chains deliver on...

Conversational Commerce

Conversational Commerce

Are you ready to listen to your customer? Really listen?

Inventive Banking

Inventive Banking

DEFINE YOUR ROLE. DON’T ASSUME IT

Odigo for Salesforce

Odigo for Salesforce

“Odigo for Salesforce is an innovative, efficient and reliable all-channel experience...

Optimize digital marketing with Capgemini’s Rapid Marketing Launch Program

Optimize digital marketing with Capgemini’s Rapid Marketing Launch Program

Capgemini’s Rapid Marketing Launch Program is a new accelerator solution built on Salesforce...

Quote-to-Cash

Quote-to-Cash

Capgemini’s Quote-to-Cash offering enables companies to transform the customer and employee...

Retailers and Shoppers, meet your future Personalized Voice Assistant (PVA)

Retailers and Shoppers, meet your future Personalized Voice Assistant (PVA)

Capgemini Personalized Voice Assistants (PVAs) use artificial intelligence to process natural...

Siebel CRM to Salesforce Migration Services

Siebel CRM to Salesforce Migration Services

Following a migration assessment, a proven, low-risk approach is utilized to deploy optimal...

Featured Testimonials

Burberry

Capgemini helps us find solutions that simplify interactions around intelligence. Den Donovan, Vice President of IT Architecture at Burberry

Salesforce

Equality and diversity are some of the key values that we are proud to share across our Capgemini partnership. Anne Flavin, Europe Strategic Alliances Partnership Management at Salesforce

Unilever

With Capgemini and Salesforce, we have been able to identify new opportunities we can add to with Salesforce Lightning Cloud, bringing us a better platform and better experiences. Maria Frieberg, CC Nordic Capability Lead, Unilever

Meet Our Salesforce Experts

Andrew Smith

I lead the Salesforce CoE For Europe for Capgemini driving excellence in global, leading edge delivery of Salesforce solutions into our largest accounts. I and my teams bring innovative approaches and scalable delivery to help all sectors transform their interactions with customers, leveraging the industry leading Salesforce platform. I have deep expertise in global architectures built up through building platforms for global clients in the CPG, Automotive and Retail sectors around foundation of agile and focus on business value.

Lara Wasowski

I’ve been working with delivering improvements to business processes and organizations through well-implemented technology for close to 10 years. My fundamental appreciation for technology, together with a strong analytical capability, allows me to switch easily between providing recommendations at a detailed technical level and driving discussions on improving business value. Currently, I am part of Norwegian Salesforce team, working as a Functional Solution Architect and also managing our relationship with Salesforce in Norway.

Darshan Shankavaram

Darshan Shankavaram is an Exec. VP and Leader of Global DCX Practice at Capgemini, India. As a part of his role, Darshan is globally responsible for defining, building and delivering Capgemini’s Digital Customer Experience portfolio, in the areas of Marketing, Sales, Service and Commerce. Darshan has > 25 years of industry experience, with more than 10 years in Digital and Mobile, with vast knowledge in the CX domain, business consulting and technical implementation.

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