Salesforce

Let Capgemini help you take the No.1 CRM platform to an even higher level

Salesforce, maker of the leading CRM platform, is known for ohana – a Hawaiian word that means “intentional family”. It’s a concept that extends to Salesforce employees, customers and partners, like Capgemini. In fact, Capgemini is here to help you get the most from your own Salesforce ohana and the business results that Salesforce solutions can drive.

Capgemini has been enabling successful Salesforce implementations and integrations for well over 10 years. As a Salesforce Global Strategic Consulting Partner in key geographies around the world, we’ve scored 5 out of 5 on the Salesforce Partner Value Index.

Our goal is to deliver value to our clients—leveraging the full power & potential of technology & innovation to drive outcomes & inspire transformation.

Capgemini - Dreamforce 2021. Platinum sponsor.

Dreamforce 2021

Capgemini is a proud Platinum Sponsor for Dreamforce 2021. Join us and hear how Estes Express ensures a seamless 360-degree customer view. Working with Capgemini, Estes Express Line launched an entire CRM system for sales, marketing & service to convert leads into customers while personalizing each touchpoint to ensure a seamless experience. Connect with our Salesforce Practice Experts to learn more about how Capgemini and Salesforce can support your customer success and help your business get the future you want.

Leveraging the full power & potential of technology innovation to drive outcomes & inspire transformation

Capgemini provides a full suite of offerings including strategy and program management, development and implementation, as well as on-going support and maintenance.

Capgemini Field Service Lightning Accelerator

Capgemini Field Service Lightning Accelerator

Capgemini’s Field Service Lightning Accelerator extends Salesforce FSL with robust...

Conversational Commerce

Conversational Commerce

Are you ready to listen to your customer? Really listen?

Optimize digital marketing with Capgemini’s Rapid Marketing Launch Program

Optimize digital marketing with Capgemini’s Rapid Marketing Launch Program

Capgemini’s Rapid Marketing Launch Program is a new accelerator solution built on Salesforce...

Smart Mobility Connect: Customer Engine

Smart Mobility Connect: Customer Engine

Bringing together technology, insight and cross-industry expertise to quickly ideate,...

Featured Testimonials

Burberry

Capgemini helps us find solutions that simplify interactions around intelligence. Den Donovan, Vice President of IT Architecture at Burberry

Salesforce

Equality and diversity are some of the key values that we are proud to share across our Capgemini partnership. Anne Flavin, Europe Strategic Alliances Partnership Management at Salesforce

Unilever

With Capgemini and Salesforce, we have been able to identify new opportunities we can add to with Salesforce Lightning Cloud, bringing us a better platform and better experiences. Maria Frieberg, CC Nordic Capability Lead, Unilever

Client Stories

FILA transforms into an experience-driven retailer

Leveraging new digital strategies helps the brand re-energize the customer journey

Estes Express Lines drives growth with customer service

In collaboration with Capgemini, Estes Express creates a 360-degree view of the customer in...

Analyst and Partner Recognitions

Blogs From Our Experts

Voice: Guiding businesses to the next engagement channel

Voice interactions with consumers will help brands understand their consumers better and...

Conversational Commerce – develop deep, sticky brand affinity

Conversational commerce is not just another user interface, it is something beyond that. It...

Digital workplace: why employees matter

Technology can help increase efficiency, crush barriers, and tap into the intelligence of the...

How API led integration changes the clock speed of IT

Businesses are pursuing digital transformation to achieve a steep change in their speed,...

Meet Our Salesforce Experts

Andrew Smith

I lead the Salesforce CoE For Europe for Capgemini driving excellence in global, leading edge delivery of Salesforce solutions into our largest accounts. I and my teams bring innovative approaches and scalable delivery to help all sectors transform their interactions with customers, leveraging the industry leading Salesforce platform. I have deep expertise in global architectures built up through building platforms for global clients in the CPG, Automotive and Retail sectors around foundation of agile and focus on business value.

Lara Wasowski

I’ve been working with delivering improvements to business processes and organizations through well-implemented technology for close to 10 years. My fundamental appreciation for technology, together with a strong analytical capability, allows me to switch easily between providing recommendations at a detailed technical level and driving discussions on improving business value. Currently, I am part of Norwegian Salesforce team, working as a Functional Solution Architect and also managing our relationship with Salesforce in Norway.

Darshan Shankavaram

Globally responsible for overseeing, building and delivering Capgemini’s Digital Customer Experience portfolio, in the areas of Marketing, Sales, Service, Commerce and FrontEnd (Interactive).

Contact us

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