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ISG’S PROVIDER LENS™ FOR INTELLIGENT AUTOMATION SERVICES AND SOLUTIONS, 2022 RECOGNIZES CAPGEMINI AS A LEADER IN INTELLIGENT AUTOMATION

13 Dec 2022

ISG has recognized Capgemini as a Leader in its Provider Lens™ for Intelligent Automation Services and Solutions, 2022 across Brazil, Germany, the Nordics, the UK, and the US.

Capgemini achieved this through building automation solutions at scale and an AI portfolio encompassing end-to-end solutions, capabilities, and technology that enable data-driven decision-making.

ISG’s Provider Lens™ for Intelligent Automation Services and Solutions report serves as a basis for improving important decision-making across positioning, key relationships, and go-to-market considerations within all global, market-leading enterprises.

Companies in ISG’s Provider Lens™ for Intelligent Automation Services and Solutions 2022 are divided across four main categories: Product Challengers, Contenders, Market Challengers, and Leaders. With Leaders being defined as any company with a comprehensive product and service offering, in addition to a strong market presence.

According to ISG, Capgemini’s intelligent automation strengths are its:

  • Capgemini’s Enterprise Automation Fabric, a unified intelligent automation-as-a-service (IAaaS) platform that offers end-to-end coverage of all intelligent automation functions (including real-time bot deployment, monitoring, integration, analytics, and controls)
  • Proven intelligent automation strategies and roadmaps that cover feasibility assessment, business case creation, a target operational model and event management architecture
  • Unified architecture and its reusable components and tools
  • Hyperfocus on domain and sector goals
  • Full-scale automation services portfolio.

“Capgemini brings in best-of-breed innovation and industry experience for a sustainable IEA offering, while its unique approach to AIOps presents a distinct advantage to enterprise clients”

Ashwin Gaidhani, ISG Research Partner: Enterprise Governance & Strategy Advisor

Learn how Capgemini’s Intelligent Process Automation solution enables you to seek guidance on starting an automation journey, scale up operations, enjoy sustainable automation benefits, and pursue capability growth and innovation.

Please write to us at businessservices.global@capgemini.com if you would like to receive a copy of the final reports.