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Cloud is key foundation for digital transformation & customer obsession


This model was presented at a time, when the agile ways of working had just started to pick up speed in various IT organizations but still with sceptics at many levels. Nevertheless, all companies realized that in order to stay competitive there are two urgent needs. First, getting the digital transformation going making sure to meet and satisfy consumers across all channels and touchpoints, and second, to secure the urgent need to deliver more value, more frequently to end consumers. The later means a shift to Mode 2 as per Gartner’s model. There were criticisms on this recommendation, since many companies could not overnight just switch to the mode of a startup company. In the twilight zone of Mode 1 and 2 many companies have been, and still struggle as of today 2020, trying to figure out on how to embrace the new, but simply cannot execute it, since the old restrains them.

For the last 2 years we seen a couple of drastic changes in the market. One is the focus on data and the undisputable fact to have your data in order with proper quality and data accessible to those who need it in your organization. Without a proper data platform, it is hard to do analysis and make predictions, understanding your customer or consumer – in short you will not become data driven.

Another, and referring to the Bimodal IT, is that we see companies who are shifting to the agile way of working and mindset. They are completely resetting their organization to a new baseline in all aspects; new skillsets and roles are defined, competence inventories are done, and people are matched against the new skill profile, some have to apply for the new roles defined, and some have to leave the company. Rather than struggle on how to convert the old legacy systems, there is a focus to build new systems based on new technology and principles and to decommission
the old.

Finally, we come to the cloud, considering if you were a startup, would you use cloud rather than a on premise infrastructure solution? Undoubtable yes! So, if we factor in that together with the urgent needs of data that must be enabled to various parts of the organization, the selection of an overarching central cloud instance becomes rather evident. On top of that you can also enable integrated development, computing, machine learning, storage etc. This is were Google Cloud Platform comes in.

Despite, or maybe thanks to, being the underdog to AWS and Azure in the cloud space, with fewer data centers and services, Google is seen as the most innovative player and have invented a number of important technologies, like Kubernetes (for containers) and Tensorflow (for machine learning). It’s also known for delivering very competitive pricing and performance.

To conclude; in the fast changing and evolving word we live in today, and in order to enable the digital transformation which is normally very customer obsessed, the main focus is turned to new ways of working, access to data, and in order to have easy access to and integration with the data, a cloud instance is absolute key.

Published by: Mattias Bergströmner
Google Cloud Alliance Lead for Capgemini Scandinavia

Mattias leads the Google Cloud Alliance for Capgemini Business Unit Scandinavia. Capgemini is the biggest partner to Google Cloud in Scandinavia and in order to accelerate the partnership. Mattias is working as Account Executive within Capgemini and he has been instrumental to grow the Google Cloud business within one of Capgemini key accounts. Mattias will remain in that role but in addition take on the ambition to grow the Google Cloud business across Scandinavia.