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Trust being one of the fundamental aspects of business, the letter of credit (LC) plays an...
Digital twins are not only able to transform the efficiency of current business processes,...
Artificial intelligence (AI) is enjoying a rapid uptake by manufacturing companies of all...
With cloud spending becoming a larger and more visible cost component in quarterly reports,...
Around 96% of the time. That’s how much the average car is standing still during its...
When everything is smart and seamless, procurement ceases to be an operational function, and...
For one, you start off by “guessing” whether you will get a figurine or just an assemble toy...
Talent management is evolving into employee experience as organizations recognize that...
The COVID-19 pandemic has accelerated the evolution of the workplace and the relationships...
There have been catastrophic effects of AI use in self-driving cars, including road crashes,...
Zooming in on the potential applications of quantum computing in predicting the evolution of...
Enterprises can potentially reap immediate benefits through improvement in data...
A well-implemented WoW for data science platform is indeed so important as the platform...
Data-driven CX is the CDO’s perfect asset, helping companies deliver superior customer...
CMOs rely heavily on hyper-focused marketing strategies and real-time analytics as consumer...
The unique demands of the pandemic and climate crises are transforming the public sector,...
2020 marked a significant milestone for cloud as organizations surged to leverage the scale,...
Capgemini’s Q-Lab is pioneering experimentation to demonstrate the power of quantum...
Over the past few years, cloud computing has become a big business, and in the coming years...
In their recently published artificial intelligence (AI) strategy, NATO has identified AI as...
Tame the service management beast to continuously improve customer experience and application...
Three in five organizations only participate in low-collaboration data exchanges. But,...
Cutting through the DevOps hype with a business-focused strategy for faster delivery and...
And how you can craft your own secret innovation sauce for your business
According to a recent report by Capgemini, 48% of organizations surveyed said they are...
Customer loyalty is undeniably important. Research asserts that customer acquisition can cost...
Corporate sustainability plays a crucial role in the future of societies, environments, and...
Massachusetts voters passed an amendment in November to its upcoming 2021 right-to-repair law...
Connected vehicles are transforming the automotive industry through the use of advanced...
A lot of the extra maintenance in AI & Data Science work is due to technical debt....
Microservices, in the last few years, have become ”the methodology” leveraged for building...
How do you increase consumer trust in your products, notably around sustainability?
Up to 80% of greenhouse gas emissions in industries come from the supply chain. In the...
It goes without saying that the more efficient and optimized your manufacturing processes...
Where do you source your goods from? Are the products you use made from fossil fuels and...
Microservices in the last few years have become a well-known concept and the modus operandi...
The unfolding pandemic is creating a paradigm shift in supply chain strategies in the three...
Data ecosystems are emerging across industries, from financial services to automotive to...
Today customers can interact with their favorite brands in a variety of ways. Customers are...
The FinOps approach methodology covers governance aspects, optimization processes, and...
The new paradigm of collective learning
It is time for corporates to accelerate their uptake of renewable energy sources.
Net zero transition requires adapted business strategies, new business models, sustainable...
During my years as a consultant I have worked with about 45 municipalities, running projects...
Databricks comes with a CLI tool that provides a way to interface with resources in Azure...
These words by actor Jack Nicholson from the movie “A Few Good Men” are perhaps one of the...
Managing secrets in Azure databricks begins with creating a secret scope. A secret scope is a...
Imagine a national soccer league where the results are only reported once a month, where all...
AI brings a range of capabilities to the factories: machine learning, natural language...
Innovation models and fresh recipes that can take your business to the next level
Cloud native is more than technology. While DevOps enables cloud native, a culture change is...
These days, applications have become very complex and users are demanding more and more of...
Cloud holds tremendous potential, but customer value will fall short if the underlying...
Although containers have existed in various formats for the last thirty years, the popularly...
THE MARKETING OPPORTUNITIES RISING FROM DIGITALIZATION
While no one rule fits all enterprises, there are typical enterprise applications that have...
Onboarding suppliers to digital purchasing and invoice networks alone won’t deliver the...
AI models have become increasingly accurate, these accuracy improvements come with an...
Out of adversity comes innovation and invention. For insurers willing to adopt a new mindset...
Despite the effort in the field of education towards a sustainable future and the progress in...
Every organization can benefit from partnering with a service provider to accelerate its...
Cloud projects are not just about technology – they are complex organizational, operational,...
Strengthening the supply chains in preparation for inevitable future uncertainties, requires...
If you have migrated to the cloud, then the cloud governance model is a timely issue for you....
In today’s world defence organizations are evaluating and implementing cloud technology to...
Why a fresh digital delivery framework for seamless and modern digital applications...
How new-age applications can add real business value and competitive advantage across your...
This article is part of a cloud native blog series where we delve into the possibilities,...
Did you know there are benefits to having repetitive tasks as a template in your pipeline?
A comprehensive blog series that looks into the radical change coming to the ADM space – and...
Making data available anywhere and anytime exponentially increases the number of...
More than ever, the time to start your Ecommerce platform is now. When physical stores are...
To fully take advantage of digital and retain customers with differentiating experiences,...
Improve agility, streamline development and deployment operations, increase scalability, and...
To improve care, break down silos, and boost agility, healthcare organizations need to move...
Are you facing challenges in increasing cloud adoption within the company? Are you...
To get the best business outcomes from data and AI, you have to constantly learn and share...
Cloud Security Services offer organizations a pragmatic and cost-effective solution
COVID-19’s impact on automotive supply chains has been profoundly disruptive. To recover and...
A few best practices learnt while designing an enterprise level cloud solution on AWS public...
The new governance needed to steer an organization’s CSR will have to adapt to the...
How to achieve deep insights into your IT Systems, applications, services, and customer...
Observing, orchestrating, and automating to solve the AIOps conundrum and effectively...
Compared to single-channel approaches, omnichannel marketing has the potential to sustainably...
Data extraction doesn’t have to be complicated. Capgemini’s new DeepScan tool helps finance...
The OT environment, with all its cybersecurity measures, must be managed and monitored.
Approaches to help generate a steady stream of fresh ideas to feed the innovation beast and...
Why your IT service providers can – and should – play a crucial role as your partners in...
No, data is not the new oil – if only because that has undisputedly become one of the biggest...
Implementing a digital twin delivers business process outcomes simulated in a virtual...
Discarding the burden of an existing traditional applications landscape will bring clearer...
COVID-19 has heightened the importance of cybersecurity as a business enabler, giving...
One of our clients helps several retailers, both local and global, acquire, engage, and...
By rethinking their approach to HR, businesses can create a more people-focused working...
The digital twin offers real change with minimal disruption through safe, secure, and...
A digital twin can simplify your S/4HANA transition.
A holistic, value-centric strategy will help you keep pace with complex Digital...
The essence of leadership, now, is to foster more leaders in the organization by encouraging...
We take a real look at why fostering clarity across your organization is crucial for your...
We’ve reached five key predictions for the energy and utilities sector in 2021.
Learn how to stay on top of Business Trends and be as adaptable as water.
Seven easy to implement steps that should form part of the ethical development, deployment,...
Trends, technologies, key topics, and issues around the retail sector that will shape up...
The fall in world’s carbon emissions owing to lockdowns, has pushed back the date of Earth...
Although in 2021 most of the CMO’s budget will continue to go into MarTech, 50% of CMOs...
Sharing of data between the solutions is enabling companies to adapt with the virus and make...
Data is being democratized, extending the audience for business analytics by sharing access...
When migrating to the cloud, AWS provides an extensive library of services that encourages...
Faced with an explosion of streaming offers and platformization on a global scale, public...
Today, as customers become more comfortable with it, online shopping is another area where...
A well-managed workforce isn’t just happy – it also helps to boost frictionless business...
Will you move to the cloud and dare to be different!
Key takeaways from the field that you can apply to drive your DevOps transformation towards...
A sneak peek into what your workday will look like in 10 years
Is hybrid/multi-cloud on your roadmap? Here’s how to tame the new beast to drive business...
AI promises to be a powerful tool in pursuit of the UN’s Sustainable Development Goals, but...
In this final part of ‘Beyond the health crisis’ blog series, Lanny Cohen summarises all...
Building a product organization is a critical success factor in becoming truly agile.
APIs have plenty of good reasons to grow and blossom and this is why enterprises need to keep...
Bedazzled as we are by the myriad new advances it enables – from speech recognition to...
When it comes to data, businesses have trust issues.
Technology without compromise. Short-term returns from modernization are many times greater...
The Capgemini Research Institute identifies customer experience, operations, talent, and...
In this, the second in her blog series exploring AI for IT operations (AIOps), artificial...
AIOps (AI-enabled IT operations) offers unprecedented opportunities to get to grips with even...
5G and Edge will be a major lever for business transformation in many, if not all,...
Communications services providers (CSPs) will be the backbone of the data-driven revolution...
For years, automotive companies have been working towards realizing a longstanding dream, in...
The demand for new, personalized, trusted medicines and therapies delivered quickly and...
Majority of CIOs agree that cloud is the foundation of their digital transformation and are...
Many people don’t understand why a person who uses sign language might need a machine to...
Putting the customer front and center of our business can give you the confidence to provide...
Organizations today are looking to renew their core business and drive sustainable growth...
While wealth generation has played an important role in the evolution of mankind, it has come...
Preparing your organization for the future requires the definition of a clear vision for the...
The reasons for migrating or starting fresh in the cloud can be many, but the most common...
The importance of digital skills for social inclusion has been fairly evident to most of us...
In this environment, it’s important to consider how brands can build loyalty through digital...
How to start with Site Reliability Engineering without breaking the bank?
Capgemini’s World Wealth Report 2020 revealed that 41% of high-net-worth individuals (HNWIs)...
While it may seem counterintuitive, the shift to digital during COVID-19 has actually raised...
Is it time for Financial Services organizations to re-invent their cost strategies? Already...
The COVID-19 crisis continues to reshape retail at an alarming rate, with regulations updated...
Smart cities offer solutions to many social, environmental, and infrastructure challenges. So...
The cloud offers organizations infinite possibilities. But with infinite possibilities comes...
The pandemic has altered our sports experience. The rhythmic chanting of a favorite team’s...
Capgemini will become a net zero business by 2030, achieving carbon neutrality no later than...
At first glance, cooking and digital transformation might seem as different as apples and...
A new approach can keep your predictive models a step ahead – even during a crisis such as a...
From observing the flight of birds to harnessing AI and Machine Learning, weather prediction...
IRBA banks must now validate the credibility of their internal models through the output...
With the growing complexity of cyberattacks, there is an ever-increasing expectation from the...
To become more flexible and resilient, life sciences supply networks should be infused with...
“Capgemini is excited to partner with Gap Inc. and Salesforce on this innovative and...
Empathetic banking is understanding and knowing what customers want, not just reducing the...
Organizations with a preemptive risk culture are better equipped to mitigate, minimize, and...
Navigating through a crisis means finding the perspective and resources that will make it...
The question is whether we, as individuals, businesses, investors and public authorities,...
For an inclusive future, we must ensure everyone has access to trainings, jobs and...
“An expert is someone who knows some of the worst mistakes that can be made in his subject,...
The Capgemini Intelligent Automation Platform is capable of enabling businesses to take the...
The way we develop applications has changed: scriptable infrastructure, CI/CD pipelines, app...
Continuing rapid advancement in AI will change everything in wealth management.
The resilience, flexibility, and good humor of our people have been a credit to them,...
The situation is serious: OEMs had to pause productions; dealerships – still representing the...
With employees returning to work following the pandemic shut down, now is an appropriate time...
While very few P&C insurers have consolidated all their products on to a modern platform...
With self-isolation and millions working remotely, there’s a greater need than ever to...
Lessons that we can learn from past, for Digital Workspace of the Future.
The far-reaching economic impacts of the 2020 coronavirus will extend long into next year and...
The right combination of state-of-the-art technology and expertise can help organizations...
Cost optimization and reduction have always been key to profitability for manufacturers. The...
You’re about to create and adopt a cloud strategy. Or perhaps you’re already using cloud as a...
Helping to fill the skills gap quickly and effectively via mentoring-led, business-relevant...
Enhancing your business operations with a digitally augmented workforce and automated,...
Personalization has been a trend for over a decade, yet companies still struggle to get it...
Cloud is key to making organizations quicker, more responsive, and more efficient.
Data movement negatively impacts trust, speed and competitive advantage
The proliferation of digital technologies over the last two decades has given rise to digital...
The main challenge for leadership has been ensuring that teams remain productive and...
Digital technology is a critical component of customer experience that can help improve...
I’ve met multiple cloud service providers to discuss ongoing or potential opportunities and...
Do your architects work remotely from your development teams? Perhaps adopting an Ivory Tower...
After the 2008 global stock exchange crash, smart cities were on the rise. Coincidence?...
Basel IV: How can innovation be used to implement the stricter capital requirements?
Get ready to change the game with serverless architecture. Disruptive and evolutionary...
How operators can restart and revamp operations to manage the services backlog and address...
How COVID-19 is changing the way operators maintain and grow their customer portfolio
The current situation is forcing companies to rely exclusively on digital collaboration, so...
The case for exploiting data on a massive scale is at its most compelling in its potential to...
As we deal with these unprecedented times with state measures to control the spread of the...
In the past months, we have seen a resurgence in the supply chain control tower as many...
Despite the pressures, the supply networks in China managed to keep on delivering under...
Common questions from our Customers include “Do I first have to move to the cloud and then to...
A lot has been written and published on the subject of servitization, which I don’t want to...
The benefits that businesses achieve by moving to the cloud span various metrics, including...
The road to frictionless commerce is closer than you think – and it starts with a fully...
For a long time, cybersecurity was viewed as mostly static and set in stone.
The accelerated adoption of technology during the COVID-19 crisis in China led to more...
Any response to crisis needs to focus not only on restarting manufacturing, but also on a...
The COVID-19 pandemic has had a devastating impact on global tourism, with the lockdown...
Volunteering to me is the way to truly understand exclusion, which, in my opinion, is the...
Consumer-focused industries have always been at the forefront of innovations to manage...
One of the pleasures of lock-down is that it has allowed many of us to reconnect with the...
During mandatory lockdowns, digital became the only mode of engagement, which compelled...
The challenges faced by our society are becoming clearer to each one of us. Global warming,...
We hear a lot about gamification when we are reviewing methods for enhancing digital...
Why aren’t banks’ CX improvement efforts paying off? The answer might be in the bare-bones...
The paradigm of privacy by design (PbD) has gained importance, both in academia and industry,...
How theme parks and cruise lines can use data and AI to improve resiliency and profitability
The key challenge for banks before the pandemic was to learn how to collaborate effectively...
In unusual times like the ones we are in today, given restrictions on movement and limited...
We believe that more adaptable companies will increase their productivity with a combination...
The Covid-19 crisis has revealed the difficulties that farmers have faced for a long time. In...
The hype around Big Data is changing. Where previously it was all about experimentation, most...
As we rationalize a new life after lockdown, it seems certain that customer behaviors adopted...
It is now more important than ever before for organizations to become even more innovative,...
The benefits of building a touchless planning environment justify the effort, and businesses...
Touchless planning brings new energy, purpose, and service quality to everything the business...
The shift from a traditional supply chain to a supply-value network that leverages touchless...
Analytics can deliver strategic insights that drive sales, improve working capital, and make...
ISG highlights Capgemini’s strengths in enterprise digital strategy
A collections process that leverages machine learning and insights helps you focus your...
Digital learning has been a hot topic for businesses for a long time, but never have we seen...
Through purpose to organizational dexterity. During a crisis, it is especially important to...
COVID-19 as a catalyst for accelerating the digital telco agenda
Remote working has long been a security threat for cybersecurity teams. In the new work from...
The question is, will we use this recent experience as a pivot point to push for a collective...
Implementing data integrity, digitized operations, and concurrent planning establishes the...
Five mindsets that have enabled us to go virtual with CodeYourFuture
A key lesson I learned as a younger IT innovation consultant and architect (quite a few years...
HR helpdesk trends are a great place to observe human behavior in the workplace as the events...
COVID-19 has disrupted our everyday working life, our private life and also our consumer and...
New Gartner Magic Quadrant report puts Capgemini in the Leader’s quadrant for Managed...
Capgemini’s young contract and commercial management professionals were part of the winning...
The last few years has witnessed a tremendous growth in cloud computing. Today 49% of the...
Cloud technologies offer significant advantages over traditional IT in terms of agility,...
COVID-19 is an unprecedented threat to our organisations, and the lay of our lands. It knows...
The COVID-19 outbreak put China’s national and local healthcare systems under immense...
Will the word “predict” completely disappear from our vocabulary post-lockdown, or will it...
Is traditional budgeting outdated in the contemporary business environment?
New Gartner Magic Quadrant puts Capgemini in the Leaders’ quadrant for Public Cloud...
We have been named a Leader in Gartner’s Magic Quadrant for Public Cloud Infrastructure...
Gartner recognizes Capgemini as a “Leader” in its Magic Quadrant for Public Cloud...
In 2014 Gartner introduced the term Bimodal IT, which elaborated on a two-tiered IT...
“I’m pleased that in this latest Gartner 2020 Magic Quadrant for SAP S/4HANA...
Similar to other industries in the post-COVID-19 world, the insurance industry may find that...
The Quick Service Restaurant (QSR) segment is among the most severely hit by the current...
IoT can provide substantial value across the entire life sciences value chain, from research...
The advantages of moving to the cloud have been well established, with companies reaping its...
Control costs and maximize the business value of the cloud.
Start your transformation journey today with a series of small steps – each one getting you...
Robotics has been growing at an exponential rate in the last decade, spurring tremendous...
Chinese retailers and brands have brought to life “Touchless Retail”, a new way to serve...
Reflections on the size of the climate challenge – lessons from the current pandemic.
Explore the impact of L4 and L5 AVs on automotive ancillaries and other industries.
During the COVID-19 crisis, the lockdown has accelerated the digitalization of marketing and...
Today, any business that you look at is modernizing something somewhere. And, the demand is...
In the future, taking progressive action on decarbonization could become critical for...
Digital Workplace is a concept that encourages businesses to use digital transformation to...
Capgemini developed a unique Digital Adoption offering to support our customers in their...
We’ve all seen CPR training mannequins. You’ve probably even used one on a first aid...
As customers struggle to manage extraordinary disruption to their daily lives, it is more...
Virtual collaboration is becoming more and more essential. To make a success of it,...
Data centers are expected to account for 45% of the entire ICT industry’s carbon footprint in...
By taking stock of how their current processes work, organizations can save time and...
In China, the pandemic has forced businesses to reinvent themselves at high speed. Capgemini...
Voice-enabled customer service is the future. It allows greater individual care and...
A new category, “employee experience,” has emerged and is now equally important as customer...
How TechnoVision helps you overcome new business challenges.
Here is the second edition of our reading list from the Capgemini Research Institute for...
Today retailers can collect and process massive amounts of rich and diverse data, enabling...
Modernizing legacy is a cost, and yes there is an investment required. But if it is done in a...
How the democratization of IT is disrupting the way Business and IT work together, and why...
With the proliferation of Cloud computing, a scurry of models and deployment approaches have...
Work that we have recently undertaken has shown that just 1% of the population (5% of those...
A significant part of the focus of my work as the Digital Inclusion leader of Capgemini is to...
AI works best when there is a symbiotic relationship with humans – enabling it to learn the...
Implementing solutions such as control towers, planning excellence, and supply chain data...
With Cloud-enabled ERP software, companies can manage the transition from legacy to modern...
For digital transformation initiatives to succeed, it is imperative that I&O finds ways...
Even though executing the delivery of the product’s last mile accounts for over 50% of total...
What’s the difference between the various application modernization approaches? And what’s...
With its host of potential benefits for vehicle owners and manufacturers, predictive...
Lack of diversity in the industry is an issue everyone needs to resolve
Companies need to have efficient and high-quality transportation processes in place – which...
Leading aerospace manufacturer moves away from legacy systems and towards application...
As confirmed during our different S/4HANA Conversion live experiences, one of the main...
Archilochus said, “The fox knows many things; the hedgehog one great thing”. In this world of...
To fulfill the potential of augmented government, it is essential to first master data,...
Governments are leveraging technology to reimagine what it means to deliver public services,...
When it comes to cloud migration, customers need to understand what migration will cost them,...
Configure, Price, Quote (CPQ) is a software solution that allows you to tailor your sales...
Configure, Price, Quote (CPQ) is a new technology trend our customers are using to increase...
If your workforce is engaged, doing the right mix of work, outputting quality work at a high...
Many companies today offer products used by young people and this number is growing every...
With 25,000 marketers at one conference, there is no better place to interview potential...
With the increasing use of artificial intelligence, several ethical questions are being...
Now more than ever, digital pure players are disrupting traditional markets, putting digital...
Distributed Agile allows companies to benefit not only from Agile methods, but also from the...
To succeed in this disrupted digital age, operators around the world are reshaping their B2C...
With the right process and cash applications solution, customer payment behavior no longer...
Adding an automation wrapper such as Pipefy around your collections processes can unlock the...
Voice assistant in a car is not just a way to improve the driving experience but a channel...
At Capgemini, we develop a lot of microservice-based applications around the SAP S/4HANA...
Bridging the digital divide to perform and transform at the same time can be a challenge for...
Capgemini’s relationship with rugby is a love story that began over 30 years ago, and the...
The future of business will be dominated by as-a-Service models. In part 1 of this series, we...
The future of business will be dominated by as-a-Service models. In part 1 of this series, we...
Although we live in an era of rapid technology acceleration, there still is a need to host...
The pace of technological innovation today is accelerating at break-neck speed. Vincent...
As I enter my 10th professional year within Cloud Business, I’m seeing a shift from a...
Automation in Retail was most probably the main conversation piece of this year’s NRF event...
Why implementing project portfolio management is important to avoid common pitfalls
Agile teams are quickly becoming mainstream. One of the key foundations for the agile...
Emerging technology is changing the way we engage with sport
Our experience on the ground, together with our understanding of data, particularly of data...
Automatically ingesting customer portal and website data into your O2C process enables you to...
“Crystal ball-gazing articles on 5G tend to agree on the list of upcoming...
Intelligent automation is an unprecedented disrupter that is leading to the development of...
To capitalize on the demand for 5G, telcos will need to transform network and IT...
In the age of smart and connected product development, PLM is further evolving and emerging...
In today’s volatile commercial environment, supply chain flexibility has become paramount for...
The success of implementing and leveraging a contract management tool lies not just with the...
Industrializing the payments process within the cash applications team delivers a better...
The simpler you make it for your customers to pay, the more they will be willing to go along...
In an ever-changing and increasingly #digital world, organizations need to wake up to the...
Why should we migrate to S/4 (and Hana) for retail core processes? How should we go about...
“Considering the implications of 5G without thinking about the backbone network is like...
5G will revolutionize location sensing, but it’s not often discussed. Europe CTIO,...
The global internet backbone operates at light speed, but that’s not fast enough for...
Most people in the world aren’t online yet. Europe CTIO, Gunnar Menzel, explores how...
In 2030, information about energy, air quality, and traffic flow will be collected via...
Blockchain has the potential to completely disrupt activities within the order-to-cash...
Most clients engage in a ‘Phase Zero’ study on whether – and sometimes, how – to move to SAP...
“Experience is often the most valuable thing you have to offer,” Randy Pausch, The Last...
Blockchain allows you to track the provenance of products, consumer product and retail...
Sustainability reporting has come a long way since the 1980s, when only a small handful of...
Roman poet Ovid said in Metamorphoses, “What was before Is left behind; what never was is...
It is time to seize the business opportunity that automation, analytics, and AI bring
Eighty percent of car buyers’ research online when looking for a new car, spending ~14 hours...
Following three basic steps can help you build and implement a best-in-class machine learning...
Ralph Waldo Emerson said, “All is a riddle, and the key to a riddle … is another...
Albert Einstein said, “Imagination is more important than knowledge. For knowledge is...
Containerization has become a major buzzword in cloud computing. Cloud expert, Vladimir...
Risk management in SAP applications through automation via governance, risk, and compliance...
This blog post tries to analyze what we can do to make our audience believe in our business...
Banks are leveraging distributed ledger technology (DLT) to streamline their...
We built the future of the world of work in Columbia, South Carolina. Here are our takeaways...
Digital threads are data-intensive architecture frameworks that support digital manufacturing...
This blog provides details on the execution of SAP S/4HANA simplification checks and the SAP...
Context for Customer Engagement, Employee Engagement, Member Engagement and personalization....
With Field Service Lightning, a powerful set of customizable features are available that...
A designer’s view on AI ethics – AI used in products (and services)
What are the true, primary cases where cloud (private, public, hybrid) offers a distinct...
The key question to address at the beginning of any S/4HANA transformation journey is the...
What is the right approach for SAP S/4HANA transformation?
Wondering about the title of this blog? I can assure you that no ECC cores were harmed in...
When combined with the masses of data each of us generates, are we not already becoming...
Explore these two leadership approaches – generalist and specialist – and the best path...
A sound digital workplace strategy has historically proved in better talent attraction,...
The challenge businesses face when competing for a consumer’s emotional connection is often...
Customer expectations have already shifted to a 24/7 mindset, expecting companies to move...
Sending professional, well-written and structured emails increases the likelihood of...
Expectations of technology have dramatically changed over the years, creating a demand for...
Goal-Driven Insights, an efficient and proven method to structure information management.
In an intelligent enterprise of the future where IT (the ability to provide increasingly...
Chatbots are more than just answering customer-service questions. They have the ability to...
Traditional supply chains need to be more agile and flexible, connecting with a broad range...
Strive to “be proactive, not reactive” – strong customer relationships often leads to your...
Alone we go fast, together we go far!
Car makers are moving away from older proprietary software development to current methods...
There’s a need to manage workloads effectively while streamlining the business model.
World Energy Market Observatory shows utilities making significant investments but need to...
Connected Banking helps revolutionize customer experience.
Identify the short, medium, and long-term initiatives needed to help transform your...
The misconceptions around the agile scrum methodology.
Tailoring universities to the needs of the students.
Step up from opinion and assumption-based steering to data driven steering of your IT...
Improving your order-to-cash process needn’t be complicated – it just takes a few steps to...
Though research proves that the repercussions of bad CX are a great motivator to gain...
A straight renewable replacement approach will not work, in part due to the gap between...
The impact of zero emission city logistics on last mile mobility.
Nearly 58% of customers say privacy and security are top concerns that deter them from...
We helped one of Spain’s largest mobile network providers transition to the Oracle Cloud
How to mitigate the risks associated with the agile delivery approach when engaging an IT...
Capgemini is a Gold+ sponsor of SAP CX Live events, both in London and Munich this fall. Key...
Humans will be augmented and enabled with AI capabilities to better perform their jobs
Soft skills that promote collaboration and cooperation are becoming vital as digital...
Innovation is about creativity and invention, and disruption and continuity
Applications Services, whether delivered by internal teams or third-party providers, have...
You need to make customer centricity a core value of your organization and be able to figure...
Succeeding alone is increasingly difficult. As the world grows more connected, the need to...
Three considerations for organizations to scale intelligent automation efforts through human...
Gen Z will prefer a complete digital experience with access to all products and services via...
The world is moving to cloud-native architectures with multi-vendor, open-cloud hybrid...
Do you wait until you complete an SAP S/4HANA transformation before you innovate, or, do the...
What is the correct way to move to SAP S/4HANA and the future architecture?