{"id":333,"date":"2019-07-18T15:55:00","date_gmt":"2019-07-18T15:55:00","guid":{"rendered":"https:\/\/www.capgemini.com\/?post_type=client-story&#038;p=514619"},"modified":"2025-03-25T14:19:33","modified_gmt":"2025-03-25T12:19:33","slug":"tropical-smoothie-cafe-growth-required-a-new-recipe-for-technology-support","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/sa-en\/news\/client-stories\/tropical-smoothie-cafe-growth-required-a-new-recipe-for-technology-support\/","title":{"rendered":"Tropical Smoothie Cafe growth required a new recipe for technology support"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable is-style-default header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/03\/TSC_RainbowArray_02.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/03\/TSC_RainbowArray_02.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/03\/TSC_RainbowArray_02.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/03\/TSC_RainbowArray_02.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/03\/TSC_RainbowArray_02.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/03\/TSC_RainbowArray_02.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/03\/TSC_RainbowArray_02.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/03\/TSC_RainbowArray_02.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/03\/TSC_RainbowArray_02.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Tropical Smoothie Cafe growth required a new recipe for technology support<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/03\/Tropical-Smoothie-Cafe-growth-required-a-new-recipe-for-tech-support.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download client story<\/span><span class=\"type\">695 KB  <\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/sa-en\/news\/client-stories\/tropical-smoothie-cafe-growth-required-a-new-recipe-for-technology-support\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/sa-en\/news\/client-stories\/tropical-smoothie-cafe-growth-required-a-new-recipe-for-technology-support\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/sa-en\/news\/client-stories\/tropical-smoothie-cafe-growth-required-a-new-recipe-for-technology-support\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Capgemini\u2019s Agile Store solution enables franchisees to transform their business around the customer and drive growth<\/h2><p class=\"intro-para-content\">According to the U.S. Department of Health and Human Services, Americans eat less than the recommended amounts of vegetables, fruits, whole-grains, dairy products, and oils every day.<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content section--story-content article-body\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>Tropical Smoothie Cafe is committed to supporting healthier lifestyles. It is guided by a simple belief: when you eat better, you feel better. With more than 730 U.S. locations, it is known for its better-for-you food and smoothies with a tropical twist. <\/p>\n\n\n\n<p>The company was growing exponentially and, as the number of locations increased, so did the complexity of the franchisee\u2019s technical-support needs. Tropical Smoothie Cafe selected Capgemini to develop a universal technology support model to consolidate and standardize processes. Now, franchisees can contact Cafe Tech Support to get all of their IT needs addressed quickly, often during the first contact with the support team.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Tropical Smoothie Cafe finds new recipe for tech support\" width=\"960\" height=\"540\" src=\"https:\/\/www.youtube.com\/embed\/TqKpCJJoHQY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Capgemini\u2019s&nbsp;<strong>Agile Store solution<\/strong>&nbsp;provides a range of technologies and services to help restaurants and retailers reimagine and remake their store and restaurant channels, offering greater convenience and value to customers and guests, while transforming operations to be more efficient and contribute to increased profitability.<\/p>\n\n\n\n<p>Read about the new recipe for success. Read the press release <strong><a href=\"https:\/\/www.capgemini.com\/us-en\/news\/capgemini-helps-tropical-smoothie-cafe-improve-the-customer-experience-through-the-launch-of-cafe-tech-support\/\">here<\/a><\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Capgemini\u2019s Agile Store solution enables franchisees to transform their business around the customer and drive growth.<\/p>\n","protected":false},"author":35,"featured_media":100000514621,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"40f5f9b8-0235-4a78-91ec-ebfb7451b65b\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","client_logo_id":0,"client_logo_url":"","primary_term":"","featured_focal_points":""},"tags":[],"brand":[],"service":[35,38],"industry":[],"partners":[57],"country":[],"content-group":[],"class_list":["post-333","client-story","type-client-story","status-publish","has-post-thumbnail","hentry","service-cloud","service-enterprise-management","partners-servicenow"],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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