Using Technology for Competitive Advantage

This is an extract from the World Quality Report 2011-2012 – specifically targeted to the Telecoms industry. The World Quality Report presents findings from a global survey completed online by over 1,200 CEOs, CFOs, CIOs, IT directors and managers, and quality assurance (QA) directors and managers around the globe. The goal of this report is to examine the state of application quality and testing practices across different industries and geographies.