Branch Digitization is an important element in overarching digital strategy for a Bank. Digital Branches are an innovative solution to simultaneously address both costumers’ evolving behavior towards digital and the inherent need for human-based interactions. This paper elaborates reasons why banks should invest in Digital Branches and the various technology options available to achieve the optimum customer experience in a branch.
Capgemini is a Global Leader in Engineering, Research and Development (ER&D) and Internet of Things (IoT) Services
Capgemini positioned in the ‘Leadership Zone’ for overall ER&D Services 6th year in a...
Musings from the HFS F&A Digital Roundtable