Why Branch Banking is the next venue for Digital

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Why Branch Banking is the next venue for Digital

Branch Digitization is an important element in overarching digital strategy for a Bank. Digital Branches are an innovative solution to simultaneously address both costumers’ evolving behavior towards digital and the inherent need for human-based interactions. This paper elaborates reasons why banks should invest in Digital Branches and the various technology options available to achieve the optimum customer experience in a branch.

Capgemini_ Digital Branch...

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