We asked our customers in all sectors how their customer service is changing to exploit new channels, increasing mobility, and big data. The results reflect clear priorities for customer service in 2015.
Related Resources
Snowflake & Capgemini, Powering Data & AI at Scale
To lower TCO firms need to re-examine their core data practices.
Capgemini’s Horizon program for SAP Commerce Cloud
How to seamlessly move your on-premise ecommerce solution to SAP Commerce Cloud
Why the time to move your on-premise ecommerce solution to cloud is now
Transform your Customer Experience landscape