Transforming Public Services to Deliver at Lower Cost

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A survey of senior public servants. The scale of the challenge and need to produce increased savings every year for the best part of a decade means that trimming the fat around the edges of the public sector is not going to deliver. Public service will have to choose between delivering an incrementally worse service […]

A survey of senior public servants.

The scale of the challenge and need to produce increased savings every year for the best part of a decade means that trimming the fat around the edges of the public sector is not going to deliver. Public service will have to choose between delivering an incrementally worse service to increasingly annoyed citizens or transforming those services to deliver long-term improvements at lower cost.

Capgemini has spoken to 130 senior people in the UK public sector to understand their perspective on the coming cuts and where they think the challenge will lie.

Transforming_Public_Ser...

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