The more you invest in digital learning, the higher the uptake of re-skilling programs, so in the long term you will have a more switched-on, curious workforce. What is the experience organizations want to deliver to their employees? It’s not just an efficient and effective HR service but one that delivers delight, real employee delight.
I’m passionate about Service integration because I’ve seen how organizations can struggle to deliver consistent quality services. The way in which IT services that are being provided is often not coherent, and the way in which providers are operating within siloes just doesn’t make sense.