ServiceNow has not only been enabling the work of the Contact Tracing team in the day-to-day management of over 1.5m test results through the platform, but it is also now supporting the Scottish Government’s ambitions to provide the COVID vaccine to citizens – with 2.5mn of those classed as vulnerable/high-risk.
Starting in December 2020, under its Vaccine Management initiative, ServiceNow’s platform will enable a comprehensive solution for the scheduling and recording to its vulnerable citizens while allowing the general population to engage with and book their own appointments through a Citizen Portal.
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