Named a Leader in the 2018 Magic Quadrant for Contact Center as a Service, Western Europe provision

Publish date:

Capgemini is delighted and proud to have been positioned as a leader in Gartner’s 2018 Magic Quadrant for Contact Center as a Service, Western Europe for the 4th year in a row.

Capgemini’s world-beating Odigo solution is a comprehensive, cloud-based contact center solution that encompasses carrier, telephony and integration services with a flexible pay-as-you-go pricing model to deliver outstanding business value.

To find out why we have been named as a Leader by Gartner in the Magic Quadrant for Contact Center as a Service, Western Europe, download a complimentary copy.

 

Gartner, Magic Quadrant for Contact Center as a Service, Western Europe, Simon Harrison, Steve Blood, Drew Kraus, Daniel O’Connell, 17 October 2018. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Capgemini.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

cookies.

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.

Close

Close cookie information