Slovak Republic Establishes eGovernment Framework For Municipalities

| Client story

Capgemini leverages global Public Sector experience to outline municipal eGovernment strategy

“ Feasibility studies represented an important step in the sequence of building eGovernment in Slovakia. Capgemini’s approach based on close cooperation and communication with all key stakeholders contributed to the early launch of municipaleGovernment projects. ”Pavel Bojňanský, Head of Information Society Section,Ministry of Finance of the Slovak Republic

The Situation

The Ministry of Finance of Slovak Republic launched a program to build a concrete roadmap for municipal eGovernment initiatives. The Ministry hired Capgemini to develop an eGovernment strategy and define program management methodologies for different projects spanning the public administration.

The Solution

The Capgemini team prepared a feasibility study that set a framework for municipal eGovernment projects. The team then developed detailed process analysis for various municipality services targeted at citizens and businesses, and subsequently designed reference architecture for every level of municipality.

The Result

With its global experience in undertaking similar initiatives, Capgemini enabled the Ministry of Finance put together a comprehensive program to carry out eGovernment initiatives at the municipal level. Consequently, the government has requested that eGovernment projects be implemented based on the solution proposed by Capgemini, at regional and local municipalities.
Capgemini’s findings, detailed in the feasibility study, have enabled the Ministry of Finance establish a centralized shared service center (DCOM) along with Association of Towns and Communities of Slovakia (ZMOS) to provide services to municipalities that are unable to afford an individual eGovernment solution.