KLAS research is a leading healthcare IT research firm that provides transparent insights for healthcare providers and payers. In its Emerging Technology Solutions segment, the first look report offers an early look at the satisfaction of Capgemini’s clients and highlights Capgemini’s expert use of AI to support risk stratification for patients, claims analysis, operational efficiency, fraud detection, and cohort identification for care management.
According to the KLAS research survey:
- 100% of clients of Capgemini would buy again
- 80% clients are highly satisfied with their experience in dealing with Capgemini
- 60% of clients see outcomes within 6 months
Clients report that Capgemini excels at creating global teams and structures while also possessing a sound knowledge of local markets that helps drive value through quality deliverables.
As compared to key competitors, surveyed clients listed competitive pricing structure, expansive depth and breadth of expertise, and strong client partnerships as Capgemini’s key strengths.
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