Global Trends in Non-Life Insurance 2012: Front Office

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This paper focuses on the front office function of the insurance value chain for non-life insurers by identifying key front office trends and their potential implications. The trends include focus on product innovation; continued growth of internet distribution channels; and empowerment among agents and brokers.

This paper focuses on the front office function of the insurance value chain for non-life insurers by identifying key front office trends and their potential implications. The trends include focus on product innovation; continued growth of internet distribution channels; and empowerment among agents and brokers.

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