Customer experience is at the heart of every bank’s brand. Quality of service and ease of use are primary reasons why customers stay loyal to, or leave, their banks. It’s no longer enough for banks to be accessible through multiple channels. Whatever the channel, give your customers a seamless Omni-channel experience they will love, using Odigo. Fully cloud-enabled and configurable, Odigo improves the customer experience with innovative capabilities for superior customer interactions while reducing costs and improving agent efficiency.
Capgemini is a Global Leader in Engineering, Research and Development (ER&D) and Internet of Things (IoT) Services
Capgemini positioned in the ‘Leadership Zone’ for overall ER&D Services 6th year in a...
Musings from the HFS F&A Digital Roundtable