To meet customer needs in claims, carriers must embrace new paradigms in claims management:
- Invisible Insurer
- Volume to Value
- Payer to Protector
With the Future of Claims point-of-view, Capgemini predicts how claims management will evolve inorder to provide claimants simple, intuitive and quick claims resolution. Our Touchless Claims offering is designed to help carriers reach the best-in-class claims scenario that is painted in this PoV.