Moving from technology silos to Business Service as a Utility.
Software as a Service represents turning technology into a utility capable of delivering both the reliability and costing model that would be expected of an electricity provider.
SaaS provides a bridge between the technology-based decisions of in-house IT and the large-scale outsourcing of BPO. It helps IT to drive business-based costing while retaining intellectual property and control at the business level. By providing that bridge, greater opportunities are created for new business models and partnerships.
SaaS is not so much about “Software” as a service as it is about providing Business Service as a utility.