The insurance industry is in a moment of profound transformation with new
technologies, new customer expectations, emerging demographics and new business
models challenging traditional insurers. As this year’s Capgemini Efma World
Insurance Report (WIR) 2017 revealed, customers are looking for Convenience, Agility
and Personalization (CAP) in their interactions, as well as personalized products and
services that take into account their needs, behaviors and risk exposures.
Related Resources
Cloud Transformation: The keys to success
Accelerate your digital transformation by moving to cloud, and add performance and agility to...
The open-source technology opportunity in Payments
While traditional technologies have evolved and continue to work just fine, open-source...
Drive Healthcare Customer Experience with a OneOffice Mindset
Blue Cross Blue Shield Louisiana’s digital transformation roadmap in partnership with...