Digital Customer Experience at Capgemini: We make the connections that make a difference.

Publish date:

Customer Experience is a combination of the perceptions, emotions, reactions that a customer has while employing different channels to interact with a company’s environment, products or employees.

Success comes by skillfully connecting customer experience to customers’ ever changing needs in a way that delivers value at speed for both business and customer.

Related Resources

GIS Analytics

Vegetation management can be one of the largest line items in your budget. But, constant...

The State of the Art in Agile Software Development

What is the latest in agile software development life cycle (SDLC)? This is a question we...

2020/2021 review of our first year on our road to net zero

In July 2020, we announced a strengthened commitment to sustainability with a new ambition to...